American Home Mortgage Servicing, Inc. (AHMSI) has set me on the road to foreclosure. I went through a loan modification with them that took over one year (and four different negotiators, all of whom made me start the process from the beginning. The final modification raised my monthly payment by $1200. I did not accept. Now they are using fraudulent tactics to try to foreclose, which, we all know is more beneficial the company than trying to work out a loan mod.
I have hired an attorney -- all of his correspondence is ignored. Even my congressman, Chris Van Hollen's office (MD) tried to intervene -- the congressman was also ignored! . . .except to hear that they were "preparing a response." That was about two months ago.
-- Their representatives in India call my home and work at least 4 times a day. I do not take the calls because they are to collect fees for which they cannot explain and each representative gives me conflicting information. In the last conversation I was told that they "used July's payment to pay for April," and that "$2500 was put in a miscellaneous account," therefore, they are requiring an extra payment on my part. They refuse to direct the calls to my attorney.
-- The servicer continues to mark me "late" every month with the 3 credit bureaus, in spite of the fact I have proof to the contrary. I sent documentation two months ago to the servicer in an effort to repair my credit with the bureaus. They have sent me several identical responses saying, essentially that they are "working on it." In the meantime they have ruined my credit. And the terms that I had with other creditors have been changed dramatically to reflect my declining score. Last month AHMSI received my check on the 5th of the month, but waited to deposit it on the 16th, (the last day of the grace period). I was marked "late" again.
-- Per AHMSI's instructions I sent them a written request to find out the contact information for the investor who holds my note. After waiting a month they responded by saying that the investor was being overseen by "American Home Mortgage Servicing Trust," thus sending me back to their main office. I want to know where the note is, who owns it . . .but that note in fact, could be lost.
My attorney has pulled every 'rabbit out of his hat' to try to get the servicer's attention, to no avail. To sue them individually would cost me 30K, so that is not an option.
My brother contacted the Maryland Assistant Attorney General's office. We were then sent to an investigator at Md's Department of Labor, Licensing and Regulation. The investigator has my paperwork but I'm not sure where it will go from here.
I realize that we are all at the epicenter of a national hailstorm right now . . .and all of our representatives are trying to figure out what to do next. But I am letting everyone know taht I can think of of the tactics this particular servicer is using to set me borrowers on the road to foreclosure-- which has not gone unnoticed by three Attorney's General in Ohio, Texas and Massachusetts, all of which have filed suit against AHMSI.