American Home Shield Warranty AHS ahs.com Fraud Lies Unauthorized Deceptive Billing Threats to my Credit Sexual Abuse Failure to Provide a service los angeles, california Internet

Where do i begin ?

This company was forced on me when I purchased a home. They went over all of my appliances and agreed to cover everything including my non ducted air conditioner .

5 YEARS,7 ISSUES

1. AHS sent out a plumber that was sexually abusive , he chased me around my house until i found myself standing on the front lawn. I reported it to AHS they ignored me.

1. AHS abused my credit card. Renewed my contract without asking and double billed me. I complained and once again , they ignored me .


2. AHS sent out a repair person who stated I needed a complete replacement on a covered appliance but he could not recommend it because they would not use him as a subcontractor in the future if the recommended replacement.


3. My credit card expired and my payment was over due BY 5 days. AHS sent a collection letter, yes COLLECTION, threatening my credit etc. After I updated my credit card info and paid, they still sent threatening letters.


4. Nearing the end of my 5 year contract I needed service on my air conditioner (the one i mentioned earlier) . They sent out a repair tech who immediately said it was not covered, he said there would be no fee and left.Months later i was charged a service fee from AHS. AHS said even if the tech didnt charge for the visitit they do.


5. 5 years of paying extra fees for a non covered item. UNFAIR No compensation offered. I complained, once again ignored.

1. At that point I was FINISHED. I cancelled and paid off the balance of my contract but unfortunately,thats not the end. AHS refused to give me a paid in full statement and a letter stating i cancelled my contract. I had to cancel my credit card to stop the monthly charges and they absolutely will not give me a cancellation letter. AHS said that it would automatically cancel if they dont have my credit card # but they DO have it and they will renew without your permission. The will not put anything in writing. Weird.