- Report: #981870
Report - Rebuttal - Arbitrate
Complaint Review: American Home Shield
American Home ShieldCarroll, Iowa United States of America
American Home Shield Inept at every level Carroll, Iowa
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I don't know who is more clueless, the repairman, the customer service reps or the parts department that take forever to send out the parts or send the wrong ones.
I didn't get attention until I sent a letter to the President of the company! I would be very careful before signing up with this company. I have been a customer for 11 years and can't believe the treatment I have received. They truly do not want to provide a replacement appliance at all costs. I have been without a washing machine for nearly 60 days and American Home Shield could care less. They will stonewall you to the point that you get so frustrated that you buy the replacement yourself. My next letter is to going to the Better Business Bureau. They shouldn't be allowed to do business in this manner.
This report was posted on Ripoff Report on 12/13/2012 09:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Home-Shield/Carroll-Iowa-/American-Home-Shield-Inept-at-every-level-Carroll-Iowa-981870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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