- Report: #1150109
Report - Rebuttal - Arbitrate
Complaint Review: American Home Shield
American Home Shield860 Ridge Lake Blvd. Memphis, Tennessee USA
American Home Shield AHS Without AC for Almost 3 Weeks & Still No Resolution Memphis Tennessee
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I have been a faithful customer for almost 10 years; however, this current experience with AHS has been absolutely HORRIBLE!! An AHS contractor came to my home almost 2 weeks ago (in 2 days). AHS did not like what the contractor told them was wrong, so AHS sent a 2nd contractor 3 days later who told them the same thing the 1st contractor said. In the meantime, we are SUFFERING because our upstairs AC in not working in our home. All of our bedrooms are upstairs! After talking to 6 different representatives, at AHS, and being given the run around, I called corporate office. We still do NOT have AC on the top level of our home and have no idea when the contractor is coming to fix it. As I type this message, it is almost 91 degrees upstairs where my son is sleeping. This is RIDICULOUS and UNACCEPTABLE!!! We will NOT be renewing our contract in June when it expires and we will be sharing our experience with all of our friends and family.
This report was posted on Ripoff Report on 05/27/2014 08:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Home-Shield/Memphis-Tennessee-38120/American-Home-Shield-AHS-Without-AC-for-Almost-3-Weeks-Still-No-Resolution-Memphis-Ten-1150109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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