• Report: #379263

Complaint Review: American Home Shield

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  • Submitted: Wed, October 08, 2008
  • Updated: Wed, October 08, 2008

  • Reported By:Somewhere Georgia
American Home Shield
www.ahs.com Memphis, Tennessee U.S.A.

American Home Shield THIEVES Memphis Tennessee

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Like a fool I allowed my mortgage companyto talk me into AHS in case we had an expensive repair or replacement on a major appliance. My heat and air system went out, BIG TIME. The first company AHS sent was one Ron Haynes from Dalton, GA. He was not interested in doing the job and totally unqualified. The second company, while being very professional, was told to replace my high-end system with bottom of the line equipment.

I have COPD, so no to low air filtration is out of the question. Not to mention, the system would have run my electric bill sky high because the system was low performance. It would only have lasted three years tops.
As it stands, AHS is sending a $2,400+ check to the second company and they won't install the system I have requested without my paying $6300 more because they don't normally do business with Carrier, therefore they cannot get the rebate discount that a dealer would.

I would gladly pay all the service charges to Duckett, the second company, but he claims he has to cash the check from AHS for a Goodman system. Here I sit with serious breathing problems, my windows open, praying Duckett will be honest enough to dispatch a check ASAP so I can go to a reputable company to do the installation of another high-end system with a ten-year warranty, very high air filtration, and no Freon.

In the meantime, I may end up in the hospital adding far higher medical bills than the cost of the system and just take another notch out of my life. Isn't life great?
AHS needs to be investigated and put out of business.

Janice
Somewhere, Georgia
U.S.A.

This report was posted on Ripoff Report on 10/08/2008 07:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Home-Shield/Memphis-Tennessee/American-Home-Shield-THIEVES-Memphis-Tennessee-379263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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