• Report: #920802

Complaint Review: American Home Shield

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  • Submitted: Wed, August 01, 2012
  • Updated: Fri, August 03, 2012

  • Reported By: BillT — Las Vegas Nevada United States of America
American Home Shield
Internet United States of America

American Home Shield A Servicemaster Company Failure to cover air conditioner problems, Internet

*Consumer Comment: AHS rules

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For the first time in 4 years we had a problem with an air conditioner leaking water.  Upon examination it was determined that the water pan was rusted out.  The unit is 15 years old.  AHS declined to cover the repair as they claim is was improperly maintained.  Would someone explain to this old engineer how maintenance caused rust?




This report was posted on Ripoff Report on 08/01/2012 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Home-Shield/internet/American-Home-Shield-A-Servicemaster-Company-Failure-to-cover-air-conditioner-problems-In-920802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

AHS rules

AUTHOR: Southwind - (United States of America)

I have been a customer with them for 17 years.  And they make the rules up as they go.  How do u think AHS got a A plus BBB rating .  They paid for it.   I had a furnace replaced last year.  They contractor they sent charged me 150.00 for a building permit.  The cost at the county court house is 50.00 they added 70.00 for handing fees.  I was not allowed to pick it up even though the permit is in my name. AHS would not allow me to use another contractor because united heating and air was the first company called.  Ill be happy to give anyone names and dates and info.  This occured in GA.  I hope enough people do what I am doing and cancel the service and find another company or just put the 400 a year in the bank.  I am sick of AHS. 
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