• Report: #880866

Complaint Review: American Home Shield

  • Submitted: Thu, May 10, 2012
  • Updated: Thu, May 10, 2012

  • Reported By: Dave — Austin Texas United States of America
American Home Shield
Internet United States of America

American Home Shield AHS Denied my claim for an A/C part failure from normal wear and tear....after 30 years of use in Texas. Internet, Internet

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American Home Shield has a clear track record of bad behavior, shame on me for not knowing that.  They denied my A/C claim for a failing blower motor, claiming it was not serviced properly (which is according to my research, their common fall back position).  You can't dispute it, get a second opinion, zero recourse.  What their guy says is the end game.  Save yourself a few hours on hold. 

Their warranty is pretty specific about covering failure due to normal wear and tear.  So you'd think they might cover an electric motor failure after 30 years.  Nope.  I took a pretty deep dive into their history; let me save you some time.  Stay away.  Far away.  Far, far, away.  And if you have had a bad experience, keep an eye out for the next class action suit, or go after them in small claims.  They're used to it, for some reason.  

This report was posted on Ripoff Report on 05/10/2012 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Home-Shield/internet/American-Home-Shield-AHS-Denied-my-claim-for-an-AC-part-failure-from-normal-wear-and-tea-880866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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