- Report: #927631
Report - Rebuttal - Arbitrate
Complaint Review: American Home Shield
American Home Shield860 Ridge Lake Blvd. memphis, Texas United States of America
American Home Shield AHS Won't repair items covered in warranty. memphis, Texas
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The previos issue I had was when the garage door opener broke. I had used it for over 10 years, and it broke. The repairman came out, took about 2 minutes to look at it, looked at the springs that had been on the door for years, then called AHS. He came back a few minutes later and said he didn't think the springs were the right ones for the door and that's what caused the opener to break. I tried to explain that it had worked fine for over 10 years, but at that point AHS would not pay.
If you are looking at a home warranty as insurance against costly repairs- avoid AHS at all costs. They do not pay to repair anything that costs more than a few dollars.
This report was posted on Ripoff Report on 08/15/2012 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Home-Shield/memphis-Texas-38135/American-Home-Shield-AHS-Wont-repair-items-covered-in-warranty-memphis-Texas-927631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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