ED Magedson – Founder
American Home ShieldNationwide USA
American Home Shield AHS Unresponsive, deceptive advertising, Impossible to contact service department waited 5 times for more than 2 hours during business hours. Numbers you do get only take orders for new repairs. Without refrigerator for 10 weeks! Letters to Corporate office and General Inquiries addresses are never answered. Company is a RIP OFF. Pflugerville Nationwide
Called for service 3 months ago for a refrigerator, for 3 weeks sent techs out replacing numerous parts. still noo frig, was given a number to call 800-326-6710, called 5 times waited each time for 2 hours on hold. Wrote letter to the Corporate office, and General Inquiries Office no reply. Email to address for service dept no reply. Only contaact number this company has is the one for new request. Complete Rip off. it has been 10 weeks and no Refrigerator. the conttract states if it can not be repaired it would be replaced. been paying for this for 5 years and never had to use till now. $706 yearly! + $75 for service calls. Plan to contact an attorney.
This report was posted on Ripoff Report on 10/13/2016 06:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Home-Shield/nationwide/American-Home-Shield-AHS-Unresponsive-deceptive-advertising-Impossible-to-contact-servi-1332938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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