• Report: #228566

Complaint Review: American Intercontinental University Online

  • Submitted: Wed, January 03, 2007
  • Updated: Mon, February 12, 2007

  • Reported By:Prescott Valley Arizona
American Intercontinental University Online
5550 Prairie Stone Parkway Suite 400 Hoffman Estates, Illinois U.S.A.

American Intercontinental University Online Ripoff Academic and Grade appeal dropped from school Hoffman Estates Illinois

*Author of original report: I beg your pardon.

*Author of original report: I beg your pardon.

*Author of original report: I beg your pardon.

*Author of original report: I beg your pardon.

*Consumer Comment: Failing Courses

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Since I started at AIU-Online in mid 2005 I have had nothing but trouble, I can't even begin to count the number of counselors I have had, because as soon as a problem arrived, I was transfered to another advisor.

My latest incident has been an Academic appeal, where I composed a 40 page appeal and submitted it return-reciept, certified mail, because my problems had to deal with technical difficulties where I firmly belive it was not on my end. after two months of waiting on their decision of whether or not they would reinstate me, I found out that they had never recieved my appeal and they did not know who the person who signed for it was. Although I was upset, I resubbitted another appeal the same way, and they agreed to reinstate me.

Now my problem is that I have taken now 16 classes, 8 of which they said I had failed and had to retake, and after retaking them I have only completed and passed 12 classes total. I am currently compiling an appeal to a different appeals board to see if I can get a credit on the classes that I had to retake unneccessarily because in my first appeal I had come to the conclusion, by averaging the class grades together, that by replacing the zero or failing grade with the average grade that I would have passed every class with at least a satisfactory grade or better.

The reason that I had agreed to retake these classes is because one of my advisors had assured me that there would be no additional costs, and recanted that statement after a few classes based on the semester and how they charge. I understand the costs, but after the additional semester of costs, they continued to fail me for things beyond my control, such as technical difficulties, of which I have supporting evidence.

Unfortunately, I have yet to see someone with a legitimate cause to sue the school, but perhaps that is due to non-detailed complaints.

If anyone has any advise as to what to do at this point I would greatly appreciate it.

Heather
Prescott Valley, Arizona
U.S.A.

This report was posted on Ripoff Report on 01/03/2007 06:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Intercontinental-University-Online/Hoffman-Estates-Illinois-60192/American-Intercontinental-University-Online-Ripoff-Academic-and-Grade-appeal-dropped-from-228566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

I beg your pardon.

AUTHOR: Heather - (U.S.A.)

I beg your pardon, but I worked extremely hard. I tried all of those solutions. I was constantly trying to resolve the problem but doing just that and I was using many business and public computers such as the library as well as many other places. I can understand not letting someone take classes for free but this problem is larger than you realize with many other issues related, however, a lawsuit is being pursued so I am not a liberty to discuss in detail at this time.
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#2 Author of original report

I beg your pardon.

AUTHOR: Heather - (U.S.A.)

I beg your pardon, but I worked extremely hard. I tried all of those solutions. I was constantly trying to resolve the problem but doing just that and I was using many business and public computers such as the library as well as many other places. I can understand not letting someone take classes for free but this problem is larger than you realize with many other issues related, however, a lawsuit is being pursued so I am not a liberty to discuss in detail at this time.
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#3 Author of original report

I beg your pardon.

AUTHOR: Heather - (U.S.A.)

I beg your pardon, but I worked extremely hard. I tried all of those solutions. I was constantly trying to resolve the problem but doing just that and I was using many business and public computers such as the library as well as many other places. I can understand not letting someone take classes for free but this problem is larger than you realize with many other issues related, however, a lawsuit is being pursued so I am not a liberty to discuss in detail at this time.
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#4 Author of original report

I beg your pardon.

AUTHOR: Heather - (U.S.A.)

I beg your pardon, but I worked extremely hard. I tried all of those solutions. I was constantly trying to resolve the problem but doing just that and I was using many business and public computers such as the library as well as many other places. I can understand not letting someone take classes for free but this problem is larger than you realize with many other issues related, however, a lawsuit is being pursued so I am not a liberty to discuss in detail at this time.
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#5 Consumer Comment

Failing Courses

AUTHOR: Tawny - (U.S.A.)

Not to be harsh, but I was not aware there was a college in the world that allowed you to fail and retake a class for free. As for the advisor who stated this, The only person who should be informing anyone on the cost of courses is financial aid.

It is not a schools fault if you fail a class, and technical issues is probably the largest excuse used at any school that provides online courses. There is always another computer at a library or elsewhere that can be used. It appears you want the university to give you money for failing to make the effort required to graduate school - that is just silly.

I would suggest you work as hard on school next time as you did on a rebuttal for failing classes.
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