• Report: #149017

Complaint Review: American Intercontinental University

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, July 08, 2005
  • Updated: Mon, August 23, 2010

  • Reported By:Clarksville Tennessee
American Intercontinental University
5550 Prairie Stone Parkway, Suite 400 Hoffman Estates, Illinois U.S.A.

Bullshead, American Intercontinental University Online Rip off fraudulent dishonest deceitful emotional stress giving unreasonable billing company Hoffman Estates Illinois

*Consumer Comment: AIU has been nothing but professional in my experience

*Consumer Suggestion: Slightly Misguided, Careful How You Treat the Public Domain, Suzanne

*Consumer Suggestion: Slightly Misguided, Careful How You Treat the Public Domain, Suzanne

*Consumer Suggestion: Slightly Misguided, Careful How You Treat the Public Domain, Suzanne

*Consumer Suggestion: Slightly Misguided, Careful How You Treat the Public Domain, Suzanne

*Author of original report: People Live and Learn

*Consumer Suggestion: Same happen to me and my sister......

*Consumer Suggestion: Same happen to me and my sister......

*Consumer Suggestion: Same happen to me and my sister......

*Consumer Suggestion: Same happen to me and my sister......

*Consumer Comment: Current Student

*UPDATE EX-employee responds: Perhaps some thought should be given to the other side . . .

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I just moved to Tennessee with my husband who is in the United States Army. It has been very difficult for me to find a job so I decided to go to college.

I seen an advertisement for American Intercontinental Online and thought it sounded like something good to look into- seeing I am from another state and can take my work with me.

I called and talked to my admissions advisor (Chad slaby) and he was pushing me to start school right away. He knew that I had never been to college and he took advantage of the situation. Chad emailed me all this paperwork I needed to fill out that day. I was originally going to start school on June 1st but he pressured me into getting started on March 20th.

I started school without my books yet sent to me and without my financial aid set into place. They told me to do my FAFSA and all the other documents I needed but the tune changed when I couldnt get accepted by Salae Mae. The loan is supposedly based on credit and my credit is bad already.

I continued to work in classes and maintain a GPA of 4.0. The school kept calling me and harrasing me on my home phone and cell phone all times of the day (moring, noon and night). I asked them what I could do so they would get off of my back.

I tried looking for grants, loans and schlorships to help me with school but no one could seem to give me answers. The school was draining my every efforts out of me and they were dishonest with everything they had to say.

I contacted Educaid because American Intercontinental was telling me that they are the ones that make the decision of what bracket I would fall on for the school financially covering me. Educaid said that I was in the "0" bracket - meaning that I needed the most help with funding my costs.

I told the school this and they told me to send over mine and my husbands taxes from 2003. I explained to them that I would but I didnt file in 2003 and that I could send over my w-2 showing that I didnt make much. I also explained that me and my husband didnt even know eachother let alone were married in 2003 and why would they need his information.

I then sent all the tax info I had to them and they said that I had to come up with a cash agreement to stay in school. The cash agreement they kept on changing. First it was $100.00, then it went to $200.00, and finally they said I had to pay $261.00 a month. I explained to them that I couldnt possibly pay this much and thats why I was going through financial aid. They gave me the Freedom Grant because my husbands in the army, the Pell grant, Subsidized loan and Unsubsidized loan. The Pell Grant and the Loans kept changing as well for the amount that they could give me and the numbers were getting lower.

At this point I didnt know what to do but try to hang on to my GPA of 4.0. I was getting frustrated because the school wasnt explaining things to me from the beginning and now they told me they were kicking me out of school which is very unprofessional.

The next day I was withdrawn from clases and I couldnt get on to the virtual campus. I was enrolled for 5 miserable, unanswered, miserable weeks. My husband was at he beginning trying to get enrolled as well. After he seen the emotional stress I went through with this school/ he let the school know what they were putting me through and that he wouldnt be joining.

The school has sent me a bill for over $2,000 and I dont believe I should have to pay it. This school is fraudulent and disgraceful. My credit was already imperfect and I cant deal with something on it that I dont feel is right, justified or reasonable.

My Admissions Advisor was Chad Slady who was fired a couple weeks after me enrolling. I believe he didnt want to feed people anymore lies or he got caught doing the right thing and they terminated him. Chad also could have been one of the top bullshit selling people there as well. My Acedemic Advisor was Hector Tan and everytime I would call him with a question I would get the voicemail and he would never call me back. My Financial Aid Advisor was Jason and he would talk to me more about partying then my school situation. These are just three names I can remember but they even kept changing my advisors atleast 3 or 4 times in a 5 weeks period.

I talked to these people on a day to day basis and tried talking to the Dean or someone in a better authority. Everytime I asked to get transferred, they would transfer me to another advisor I didnt know and nothing would get resolved.

After I got withdrawn from the school I received a letter from the Dean. The Dean of the school said I was a recognized student that got chosen to do my biography for the schools paper and that I might be entitled to a schlorship.

Of course something like this would come after they booted me out of school. This experience has damaged my life and has gave me know hope in finding the right school now. I wanted for my case to be heard so no one else has to go through what I did. I hope to see this school shut down and all the people that are in debt from them to be paid back in full.

Now I dont know where to go from here. I will start with not ever dealing with AIU again unless its taking them to court. And if anyone from AIU reads this thats okay because I have copies of everything that deals with you/ bring it on.

Suzanne
Clarksville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 07/08/2005 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Intercontinental-University/Hoffman-Estates-Illinois-60192/Bullshead-American-Intercontinental-University-Online-Rip-off-fraudulent-dishonest-deceit-149017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on American Intercontinental University

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 12Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

AIU has been nothing but professional in my experience

AUTHOR: Kevin Newton - (United States of America)

I am currently studying with American University Online and have been doing so since the beginning of the year. I have found them to be nothing but helpful with excellent tutors and a very helpful accounts and financial aid section. I have also had times when they needed tax documentation or something else, and I had to do a lot of running around to get the documentation they required, but nothing they were asking for was unreasonable. The school does not "harass" people - they try to call you and if you don't answer, then they ring again in different time brackets trying to find a time when you are available.

When I started my study i was new to the United States so I had no idea how grants worked. They explained it fully to me and directed me to the FAFSA site, and kept me up to date with progress and other ways I could seek to see if I was eligible for additional lending.

All you need to do is work with them and be polite and courteous and you get the results. I am unemployed with zero income and my wife earns very little, and they were patient and understanding through everything. It took almost two months to have all the documentation requirements settled (I was studying in the meantime) but we got through everything and it wasn't that big of a deal.

Suzanne's attitude, as it comes across in her statement, appears somewhat combative and that may be a one reason behind the difficulties she endured. I'm not sure, but I am here to attest that I am 100% happy with AIU and would happily refer them to anybody and everybody. I am a 46 year old businessman so I am used to dealing with professional organizations from all over the world, and I rate AIU very highly in terms of their attitude, their professionalism, their customer service, and the caliber of their courses and instructors.
Respond to this report!
What's this?

#2 Consumer Suggestion

Slightly Misguided, Careful How You Treat the Public Domain, Suzanne

AUTHOR: Bill - (U.S.A.)

Suzanne Writes:

"My problem had alot to do with Financial Aid Chad! My problem also was with me being rushed into things so fast by someone that knew what they were doing and knew that I wasnt ready and still let me go ahead. I am not in anyway gullible or naive but I was excited about school and was sure that I was going to be all ready for it when it started like you had said."

I will limit my rebuttal to three, brief points.

First, Suzanne, your response is rife with unrealistic expectations, all couched with you playing the role as the poor and unsuspecting victim of someone who "let [you] go ahead" with something that it was his job to sell you. The simple analogy would be like asking a television salesman if he thought you should buy a television. Of course he does and, of course, your advisor did too.

Second, your speculative rant is precisely the type of complaint that the ripoffreport.com advises against in it's guidelines for creating a posting. This not only serves to buffer their owners from liability, but to also to prevent you from incurring personal liability for your published statements. More specifically, when you make public allegations that are speculative, untrue, or malicious, you open yourself to potential lawsuits for libel, defamation, misrepresentation, and publication of facts placing someone in false light --among others.

The crux of all these claims would turn on your particular statements about your advisor's so-called "firing." As your advisor has pointed out, and as any skilled attorney could determine with certainty in about ten minutes, he does not appear to have been fired, rather choosing to leave the company for ethical reasons sympathetic to your underlying complaint.

The simple fact that you have chosen to name your advisor by his full name and to then make seemed false statements in a very public forum crosses all boundaries of social and legal norm. Bear in mind that your thoughtless and and poorly-worded statements will be read by your advisor's future associates, employers, friends, and relatives. It would not surprise me one bit were your advisor to seek counsel and pursue this matter against you personally.

Third, given that your post attacks the lowest man on the totem pole --the salesman --I would like to suggest that the real resolution lies with the company and its owners and not in some personal vendetta against an employee waged in a public forum. Your advisor's post seems quite professional and sympathetic to your claims against the company. Rather than berate him, may I suggest that you retract your statements about him personally and work with him and his detailed knowledge of the company to arrive at a suitable resolution?

Regards,
Bill
Respond to this report!
What's this?

#3 Consumer Suggestion

Slightly Misguided, Careful How You Treat the Public Domain, Suzanne

AUTHOR: Bill - (U.S.A.)

Suzanne Writes:

"My problem had alot to do with Financial Aid Chad! My problem also was with me being rushed into things so fast by someone that knew what they were doing and knew that I wasnt ready and still let me go ahead. I am not in anyway gullible or naive but I was excited about school and was sure that I was going to be all ready for it when it started like you had said."

I will limit my rebuttal to three, brief points.

First, Suzanne, your response is rife with unrealistic expectations, all couched with you playing the role as the poor and unsuspecting victim of someone who "let [you] go ahead" with something that it was his job to sell you. The simple analogy would be like asking a television salesman if he thought you should buy a television. Of course he does and, of course, your advisor did too.

Second, your speculative rant is precisely the type of complaint that the ripoffreport.com advises against in it's guidelines for creating a posting. This not only serves to buffer their owners from liability, but to also to prevent you from incurring personal liability for your published statements. More specifically, when you make public allegations that are speculative, untrue, or malicious, you open yourself to potential lawsuits for libel, defamation, misrepresentation, and publication of facts placing someone in false light --among others.

The crux of all these claims would turn on your particular statements about your advisor's so-called "firing." As your advisor has pointed out, and as any skilled attorney could determine with certainty in about ten minutes, he does not appear to have been fired, rather choosing to leave the company for ethical reasons sympathetic to your underlying complaint.

The simple fact that you have chosen to name your advisor by his full name and to then make seemed false statements in a very public forum crosses all boundaries of social and legal norm. Bear in mind that your thoughtless and and poorly-worded statements will be read by your advisor's future associates, employers, friends, and relatives. It would not surprise me one bit were your advisor to seek counsel and pursue this matter against you personally.

Third, given that your post attacks the lowest man on the totem pole --the salesman --I would like to suggest that the real resolution lies with the company and its owners and not in some personal vendetta against an employee waged in a public forum. Your advisor's post seems quite professional and sympathetic to your claims against the company. Rather than berate him, may I suggest that you retract your statements about him personally and work with him and his detailed knowledge of the company to arrive at a suitable resolution?

Regards,
Bill
Respond to this report!
What's this?

#4 Consumer Suggestion

Slightly Misguided, Careful How You Treat the Public Domain, Suzanne

AUTHOR: Bill - (U.S.A.)

Suzanne Writes:

"My problem had alot to do with Financial Aid Chad! My problem also was with me being rushed into things so fast by someone that knew what they were doing and knew that I wasnt ready and still let me go ahead. I am not in anyway gullible or naive but I was excited about school and was sure that I was going to be all ready for it when it started like you had said."

I will limit my rebuttal to three, brief points.

First, Suzanne, your response is rife with unrealistic expectations, all couched with you playing the role as the poor and unsuspecting victim of someone who "let [you] go ahead" with something that it was his job to sell you. The simple analogy would be like asking a television salesman if he thought you should buy a television. Of course he does and, of course, your advisor did too.

Second, your speculative rant is precisely the type of complaint that the ripoffreport.com advises against in it's guidelines for creating a posting. This not only serves to buffer their owners from liability, but to also to prevent you from incurring personal liability for your published statements. More specifically, when you make public allegations that are speculative, untrue, or malicious, you open yourself to potential lawsuits for libel, defamation, misrepresentation, and publication of facts placing someone in false light --among others.

The crux of all these claims would turn on your particular statements about your advisor's so-called "firing." As your advisor has pointed out, and as any skilled attorney could determine with certainty in about ten minutes, he does not appear to have been fired, rather choosing to leave the company for ethical reasons sympathetic to your underlying complaint.

The simple fact that you have chosen to name your advisor by his full name and to then make seemed false statements in a very public forum crosses all boundaries of social and legal norm. Bear in mind that your thoughtless and and poorly-worded statements will be read by your advisor's future associates, employers, friends, and relatives. It would not surprise me one bit were your advisor to seek counsel and pursue this matter against you personally.

Third, given that your post attacks the lowest man on the totem pole --the salesman --I would like to suggest that the real resolution lies with the company and its owners and not in some personal vendetta against an employee waged in a public forum. Your advisor's post seems quite professional and sympathetic to your claims against the company. Rather than berate him, may I suggest that you retract your statements about him personally and work with him and his detailed knowledge of the company to arrive at a suitable resolution?

Regards,
Bill
Respond to this report!
What's this?

#5 Consumer Suggestion

Slightly Misguided, Careful How You Treat the Public Domain, Suzanne

AUTHOR: Bill - (U.S.A.)

Suzanne Writes:

"My problem had alot to do with Financial Aid Chad! My problem also was with me being rushed into things so fast by someone that knew what they were doing and knew that I wasnt ready and still let me go ahead. I am not in anyway gullible or naive but I was excited about school and was sure that I was going to be all ready for it when it started like you had said."

I will limit my rebuttal to three, brief points.

First, Suzanne, your response is rife with unrealistic expectations, all couched with you playing the role as the poor and unsuspecting victim of someone who "let [you] go ahead" with something that it was his job to sell you. The simple analogy would be like asking a television salesman if he thought you should buy a television. Of course he does and, of course, your advisor did too.

Second, your speculative rant is precisely the type of complaint that the ripoffreport.com advises against in it's guidelines for creating a posting. This not only serves to buffer their owners from liability, but to also to prevent you from incurring personal liability for your published statements. More specifically, when you make public allegations that are speculative, untrue, or malicious, you open yourself to potential lawsuits for libel, defamation, misrepresentation, and publication of facts placing someone in false light --among others.

The crux of all these claims would turn on your particular statements about your advisor's so-called "firing." As your advisor has pointed out, and as any skilled attorney could determine with certainty in about ten minutes, he does not appear to have been fired, rather choosing to leave the company for ethical reasons sympathetic to your underlying complaint.

The simple fact that you have chosen to name your advisor by his full name and to then make seemed false statements in a very public forum crosses all boundaries of social and legal norm. Bear in mind that your thoughtless and and poorly-worded statements will be read by your advisor's future associates, employers, friends, and relatives. It would not surprise me one bit were your advisor to seek counsel and pursue this matter against you personally.

Third, given that your post attacks the lowest man on the totem pole --the salesman --I would like to suggest that the real resolution lies with the company and its owners and not in some personal vendetta against an employee waged in a public forum. Your advisor's post seems quite professional and sympathetic to your claims against the company. Rather than berate him, may I suggest that you retract your statements about him personally and work with him and his detailed knowledge of the company to arrive at a suitable resolution?

Regards,
Bill
Respond to this report!
What's this?

#6 Author of original report

People Live and Learn

AUTHOR: Suzanne - (U.S.A.)

Well I want to start off by saying that it has been awhile since I have had to deal with AIU online and I am thankful. I wont apologize for anything that I have said before because I have no reason to speak lies.

I see that more people are going through the same thing that I have and I am not even amazed by it at all. Its a shame that some people really are trying to advance in the world and things always tend to pull them back from reaching there goals by a person that can so easily sell his self short.

My problem had alot to do with Financial Aid Chad! My problem also was with me being rushed into things so fast by someone that knew what they were doing and knew that I wasnt ready and still let me go ahead. I am not in anyway gullible or naive but I was excited about school and was sure that I was going to be all ready for it when it started like you had said.

AIU and other schools should make sure that the finances are settled and put into place before school is started and there is an outstanding amount owed. AUI should take more time to explain to the students things and what to expect before they get into something that will be regretted. It is much different if I am sitting across from you in your office and we are looking over things together and you are explaining to me.

Communication and understanding on the phone just like in an email is limited and should be thouroughly addressed. When I am continuously getting hung up on and advisors switching every week that puts a flag up in my head and it would ANYONES!

I am not blaming my issues on just one person but on everyone I dealt with and how the school is ran. On top of it all. I called the school and told them I was going to write this in the first place ad take them to court for the money they were trying to charge me/ the tune changed after that! I had someone finally speak to me directly and tell me that I didnt owe them anything and that I wouldnt have anyone call and harass me anymore.

I have never heard from that school again and I dont owe them a dime/ why do you think that is??? I dont know exactly what you got to say that this school is honest and righteous but I hope it was worth it and good luck to you taking classes there. I hope the school did change alot since I left it and students can advance themselves as much as they try.

I'm sure glad I dont have to deal with it ever again. Students or soon to be students if you are reading this please make sure you thouroughly understand everything you need to know before starting school. Make sure you know your loans, scholarships, and how much you are going to have to pay before you put yourself out there to be empty pocketed. Good Luck to all and take care
Respond to this report!
What's this?

#7 Consumer Suggestion

Same happen to me and my sister......

AUTHOR: Nadine - (U.S.A.)

This is to Suzanne because you are NOT alone.

My sister and myself had the exact same happen to us regarding the FA department at AIU.
We are not talking about the classes and there quality including the instructors. We are talking about the FA. Aiu tells you all will be covered by government lohns and then rush you thru the process so you can start the classes. Then when you are in school,have made the online transition and get very good grades Aiu comes out of the blue and informs you that you have to take a lohn out since your FA will not cover the cost of your degree.

You dont get a lohn since you dont have a cosigner and by then you are besides yourself having been in school for so many classes with a GPA of 4.0 and face the reality that all this has been for nothing why you have to pay back lohns for a dregree you never recieve.

Yet AIU has the solution in that you sign promessery notes for self-payments and then there is the change of scholarships which we applied for and recieved. ALL under the duress from Aiu FA personel to make it happen or get withdrawn due to finacial obligation which NOBODY ever told you prior to entering the school and after repeated indication by Aiu that all finances are taking care with your FA.

In the end myself graduated with summa cum laude and recieved also my transcript. My sister has yet to get her degree and transcript after a year of graduation being told by Aiu FA that she owes more than, at this time $50.000, since the amount keeps changing even going on a GI-bill where all finances should be paid in full for her degree.

Contacting FAFSA regarding these discrepancies you will be referred back to Aiu which in return will not answer any calls or corresbondence. In the event you talk to a person from AIU FA there want be NO answeres or helpful hints in resolving you FA problems. You will be put on hold, transferred to yet another person or simply hang up on.

What has helped so far in dealing with AIU FA the presents of an attorney. Further contact with serveral government agencies and the court system making it harder and harder for AIU to defraud people that way.There is:

1. The BBB of Ilinois which will take your complaint to AIU to resolce it.

2.Calling the FTC at 1-877-382-4357 for a complaint will help to investigate AIU.

3.Calling the State Licencing Agency of ILlinois to file a complaint will give you in return good and important info on how to resolve your case.

4.Call the Attoerney General to file a complaint and the Consumer Fraud Division in Chicago Il under 1-312-603-8700.

Keeping a hard copy of all FA transaction with AIU is the most important in getting this matter solved.

On another note regarding FA at Aiu advisors I had so many that I stop counting after the fours one. Sadly I have to agree that most of them are inept and uneducated to even hold such important position. And yes they are talking more about there personal issues then meeting your FA needs.

I see alot of complaints from all sides regarding AIU and it is no surprise that many people have been forced to drop out by AIU's taktics regarding financing there programs. As far as employees former or not from Aiu I don't believe nothing and it makes me sick that they even trying to explain there criminal and defrauding tactics away.

People that had no problems with Aiu FA are very far and in between to even be considered in this scope. What gets me the most Aiu took advantage of me, a person that is not stupid or ignorant. Just wanted to get another courier going and hoped that by furthering my higher education I will suceed. In the end I will be stuck with pay backs (over $2.600 per class) for years to come or by not paying face criminal charges and a very bad credit. I got punished for trying to get a higher education and it left me with more then a bitter tast in my mouth.
Respond to this report!
What's this?

#8 Consumer Suggestion

Same happen to me and my sister......

AUTHOR: Nadine - (U.S.A.)

This is to Suzanne because you are NOT alone.

My sister and myself had the exact same happen to us regarding the FA department at AIU.
We are not talking about the classes and there quality including the instructors. We are talking about the FA. Aiu tells you all will be covered by government lohns and then rush you thru the process so you can start the classes. Then when you are in school,have made the online transition and get very good grades Aiu comes out of the blue and informs you that you have to take a lohn out since your FA will not cover the cost of your degree.

You dont get a lohn since you dont have a cosigner and by then you are besides yourself having been in school for so many classes with a GPA of 4.0 and face the reality that all this has been for nothing why you have to pay back lohns for a dregree you never recieve.

Yet AIU has the solution in that you sign promessery notes for self-payments and then there is the change of scholarships which we applied for and recieved. ALL under the duress from Aiu FA personel to make it happen or get withdrawn due to finacial obligation which NOBODY ever told you prior to entering the school and after repeated indication by Aiu that all finances are taking care with your FA.

In the end myself graduated with summa cum laude and recieved also my transcript. My sister has yet to get her degree and transcript after a year of graduation being told by Aiu FA that she owes more than, at this time $50.000, since the amount keeps changing even going on a GI-bill where all finances should be paid in full for her degree.

Contacting FAFSA regarding these discrepancies you will be referred back to Aiu which in return will not answer any calls or corresbondence. In the event you talk to a person from AIU FA there want be NO answeres or helpful hints in resolving you FA problems. You will be put on hold, transferred to yet another person or simply hang up on.

What has helped so far in dealing with AIU FA the presents of an attorney. Further contact with serveral government agencies and the court system making it harder and harder for AIU to defraud people that way.There is:

1. The BBB of Ilinois which will take your complaint to AIU to resolce it.

2.Calling the FTC at 1-877-382-4357 for a complaint will help to investigate AIU.

3.Calling the State Licencing Agency of ILlinois to file a complaint will give you in return good and important info on how to resolve your case.

4.Call the Attoerney General to file a complaint and the Consumer Fraud Division in Chicago Il under 1-312-603-8700.

Keeping a hard copy of all FA transaction with AIU is the most important in getting this matter solved.

On another note regarding FA at Aiu advisors I had so many that I stop counting after the fours one. Sadly I have to agree that most of them are inept and uneducated to even hold such important position. And yes they are talking more about there personal issues then meeting your FA needs.

I see alot of complaints from all sides regarding AIU and it is no surprise that many people have been forced to drop out by AIU's taktics regarding financing there programs. As far as employees former or not from Aiu I don't believe nothing and it makes me sick that they even trying to explain there criminal and defrauding tactics away.

People that had no problems with Aiu FA are very far and in between to even be considered in this scope. What gets me the most Aiu took advantage of me, a person that is not stupid or ignorant. Just wanted to get another courier going and hoped that by furthering my higher education I will suceed. In the end I will be stuck with pay backs (over $2.600 per class) for years to come or by not paying face criminal charges and a very bad credit. I got punished for trying to get a higher education and it left me with more then a bitter tast in my mouth.
Respond to this report!
What's this?

#9 Consumer Suggestion

Same happen to me and my sister......

AUTHOR: Nadine - (U.S.A.)

This is to Suzanne because you are NOT alone.

My sister and myself had the exact same happen to us regarding the FA department at AIU.
We are not talking about the classes and there quality including the instructors. We are talking about the FA. Aiu tells you all will be covered by government lohns and then rush you thru the process so you can start the classes. Then when you are in school,have made the online transition and get very good grades Aiu comes out of the blue and informs you that you have to take a lohn out since your FA will not cover the cost of your degree.

You dont get a lohn since you dont have a cosigner and by then you are besides yourself having been in school for so many classes with a GPA of 4.0 and face the reality that all this has been for nothing why you have to pay back lohns for a dregree you never recieve.

Yet AIU has the solution in that you sign promessery notes for self-payments and then there is the change of scholarships which we applied for and recieved. ALL under the duress from Aiu FA personel to make it happen or get withdrawn due to finacial obligation which NOBODY ever told you prior to entering the school and after repeated indication by Aiu that all finances are taking care with your FA.

In the end myself graduated with summa cum laude and recieved also my transcript. My sister has yet to get her degree and transcript after a year of graduation being told by Aiu FA that she owes more than, at this time $50.000, since the amount keeps changing even going on a GI-bill where all finances should be paid in full for her degree.

Contacting FAFSA regarding these discrepancies you will be referred back to Aiu which in return will not answer any calls or corresbondence. In the event you talk to a person from AIU FA there want be NO answeres or helpful hints in resolving you FA problems. You will be put on hold, transferred to yet another person or simply hang up on.

What has helped so far in dealing with AIU FA the presents of an attorney. Further contact with serveral government agencies and the court system making it harder and harder for AIU to defraud people that way.There is:

1. The BBB of Ilinois which will take your complaint to AIU to resolce it.

2.Calling the FTC at 1-877-382-4357 for a complaint will help to investigate AIU.

3.Calling the State Licencing Agency of ILlinois to file a complaint will give you in return good and important info on how to resolve your case.

4.Call the Attoerney General to file a complaint and the Consumer Fraud Division in Chicago Il under 1-312-603-8700.

Keeping a hard copy of all FA transaction with AIU is the most important in getting this matter solved.

On another note regarding FA at Aiu advisors I had so many that I stop counting after the fours one. Sadly I have to agree that most of them are inept and uneducated to even hold such important position. And yes they are talking more about there personal issues then meeting your FA needs.

I see alot of complaints from all sides regarding AIU and it is no surprise that many people have been forced to drop out by AIU's taktics regarding financing there programs. As far as employees former or not from Aiu I don't believe nothing and it makes me sick that they even trying to explain there criminal and defrauding tactics away.

People that had no problems with Aiu FA are very far and in between to even be considered in this scope. What gets me the most Aiu took advantage of me, a person that is not stupid or ignorant. Just wanted to get another courier going and hoped that by furthering my higher education I will suceed. In the end I will be stuck with pay backs (over $2.600 per class) for years to come or by not paying face criminal charges and a very bad credit. I got punished for trying to get a higher education and it left me with more then a bitter tast in my mouth.
Respond to this report!
What's this?

#10 Consumer Suggestion

Same happen to me and my sister......

AUTHOR: Nadine - (U.S.A.)

This is to Suzanne because you are NOT alone.

My sister and myself had the exact same happen to us regarding the FA department at AIU.
We are not talking about the classes and there quality including the instructors. We are talking about the FA. Aiu tells you all will be covered by government lohns and then rush you thru the process so you can start the classes. Then when you are in school,have made the online transition and get very good grades Aiu comes out of the blue and informs you that you have to take a lohn out since your FA will not cover the cost of your degree.

You dont get a lohn since you dont have a cosigner and by then you are besides yourself having been in school for so many classes with a GPA of 4.0 and face the reality that all this has been for nothing why you have to pay back lohns for a dregree you never recieve.

Yet AIU has the solution in that you sign promessery notes for self-payments and then there is the change of scholarships which we applied for and recieved. ALL under the duress from Aiu FA personel to make it happen or get withdrawn due to finacial obligation which NOBODY ever told you prior to entering the school and after repeated indication by Aiu that all finances are taking care with your FA.

In the end myself graduated with summa cum laude and recieved also my transcript. My sister has yet to get her degree and transcript after a year of graduation being told by Aiu FA that she owes more than, at this time $50.000, since the amount keeps changing even going on a GI-bill where all finances should be paid in full for her degree.

Contacting FAFSA regarding these discrepancies you will be referred back to Aiu which in return will not answer any calls or corresbondence. In the event you talk to a person from AIU FA there want be NO answeres or helpful hints in resolving you FA problems. You will be put on hold, transferred to yet another person or simply hang up on.

What has helped so far in dealing with AIU FA the presents of an attorney. Further contact with serveral government agencies and the court system making it harder and harder for AIU to defraud people that way.There is:

1. The BBB of Ilinois which will take your complaint to AIU to resolce it.

2.Calling the FTC at 1-877-382-4357 for a complaint will help to investigate AIU.

3.Calling the State Licencing Agency of ILlinois to file a complaint will give you in return good and important info on how to resolve your case.

4.Call the Attoerney General to file a complaint and the Consumer Fraud Division in Chicago Il under 1-312-603-8700.

Keeping a hard copy of all FA transaction with AIU is the most important in getting this matter solved.

On another note regarding FA at Aiu advisors I had so many that I stop counting after the fours one. Sadly I have to agree that most of them are inept and uneducated to even hold such important position. And yes they are talking more about there personal issues then meeting your FA needs.

I see alot of complaints from all sides regarding AIU and it is no surprise that many people have been forced to drop out by AIU's taktics regarding financing there programs. As far as employees former or not from Aiu I don't believe nothing and it makes me sick that they even trying to explain there criminal and defrauding tactics away.

People that had no problems with Aiu FA are very far and in between to even be considered in this scope. What gets me the most Aiu took advantage of me, a person that is not stupid or ignorant. Just wanted to get another courier going and hoped that by furthering my higher education I will suceed. In the end I will be stuck with pay backs (over $2.600 per class) for years to come or by not paying face criminal charges and a very bad credit. I got punished for trying to get a higher education and it left me with more then a bitter tast in my mouth.
Respond to this report!
What's this?

#11 Consumer Comment

Current Student

AUTHOR: Anna - (U.S.A.)

I am sorry you had such an awful experience with AIU. I am a current student with AIU Online. I went to them after looking at other online universities while I was deployed overseas with the Air Force. I began my Associate Degree in March of 2005 and graduated in October of that same year. I am now on my final class for my Bachelor Degree and set to graduate (knock on wood) next month. I then plan on starting my Master Degree right away. I also have Hector Tan as my advisor. I don't usually have to call him but any time I have had to call him if he was not available for my call he did call me back within 48 hours. I say 48 hours because it has only been a couple of times that I have had to call him and it's been quite awhile. I commend you on keeping up a 4.0 GPA while going through that stress. I hope you won't find fault with all online universities. An education is your greatest asset. And no I have never worked for AIU. I just have been very satisfied with being able to obtain a quality education that meshed well with my schedule.

Anna Veach
USAFR (Ret)
Current AIU-Online Student
Respond to this report!
What's this?

#12 UPDATE EX-employee responds

Perhaps some thought should be given to the other side . . .

AUTHOR: Chad - (U.S.A.)

Suzanne,

While it has been a long time since you first posted your complaints about my former employer (American Intercontinental University Online), it has only recently come to my attention that you had filed said report. Let me begin by saying that I do in fact agree and sympathize with some of your complaints. I was uncomfortable with some of the business practices at AIU, consequently resulting in my LEAVING AIU (not mind you getting fired). However, that is not to say that the school in general was, or is a "fraudulent and disgraceful" institution. Having reviewed your complaints, it occurs to me that the majority of your problems revolved around financial aid. It is important to bear in many of the same complaints are heard around the country at major "brick and mortar" universities.

It was not uncommon for me to see people withdrawn from classes due to financial reasons at my university and in no way does that suggest that my school was fraudulent or disgraceful. I understand that you were, and probably still are, upset at AIU, and for my part I offer my appologies. My job as your advisor was to get you excited about going back to school and helping you get through the admissions process. I am of the opinion that AIU is in fact a good and viable option for a select percentage looking to return to school. That is not to say that the way AIU goes about its student recruiting was or is appropriate. The job I took was marketed to me as a sales job, and in fact that is what it was. For that I have no problems and will offer no appologies.

Simply put my job was to sell you on the benifits of getting an college level education. I am of the opinion that selling somebody on the idea of improving themself is not in and of itself a bad thing. What I had problems with was when I didn't think it was in a person's best interest to pursue an education, especially at a significant financial commitment, being told to enroll that person anyway. The official party line was not to stand in people's way and try to help them find ways to make it possible. Hence you being directed to any number of financial aide programs, loans, etc.

Hopefully that sheds some light on things for you, but I know it is not as helpful as you deserve. Those answers and explanations are not mine to give, but rather should come dirrectly from AIU. The real purpose to this response is simply to say that your problems, at least in my case, haven't gone unheard. Also, while I do appreciate that you speculated that I got fired (again I point out I choose to leave)because I was fed up feeding people lies or got caught doing the right thing, you should be more careful with people's names and reputations when publishing in the public domain. Your assertions that I may have been "a top bullshit [salesman]" and saying that I "took advantage" of you having never been to college are unfair, unfounded, and frankly spiteful.

I believe all of my discussions with you were handled in a professional manner and I am sorry if you felt like I was taking advantage of you. It was not a commission based job (illegal in the education field) and for my part I truly thought it was a good thing for you and the other students I helped enroll. As I have said, that opinion changed a bit and I left, but I still maintain for some people it really is a good option. It is also important to note that once you were enrolled, your file was no longer under my auspices as an admissions advisor and it is a bit unfair to hold me responsible for the behavior and practices of people that I never knew or met. Anyway, I hope you have moved on and are doing well in spite of your bad experience with AIU. Hopefully you have found a way to go back to shcool somewhere else and are working on your degree. If not, I still wish you and your husband all the best. Cheers

Chad Slaby
Former Admissions Adivisor
AIU Online
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory
whereby