- Report: #955856
Report - Rebuttal - Arbitrate
Complaint Review: American Language Services
American Language Services1859 Sawtelle Blvd, Suite 600, Los Angeles, CA Los Angeles, California United States of America
American Language Services Freelance Interpreter contractors beware - lousy business ethics at ALS Los Angeles, California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
ALS shorted my invoice payment more than 10% of the total , citing that my travel was not "preapproved" and attempted to claim that my overtime rate had not been approved, despite the fact that the billing invoice template they sent me clearly stated my overtime differential on it.
Trying to resolve the situation with them was an unfortunate waste of time. Their accounting manager was professional but did not respond to my followup for a week, only responding to me when I contacted the senior accounting manager for ALS, and stated that I had no right to contact him, which is ludicrous.
The senior accounting manager was extremely unprofessional in his communication with me. I had let him know that, having received no contact from the accounting manager that I had contacted legal counsel, but was hoping to resolve the issue without. His initial response to my email opened with "I will happily take a look, but I I don't even know you.....threatening me over $67.50....c'mon now." I made it clear to him that this was not about the money, it was about maintaining appropriate business ethics and practice.
Ultimately I settled accepting 2/3 of the remaining invoice balance to end the ridiculous exchange with this organization. I'd been warned by many of my colleagues not to accept assignments from non-local agencies without a professional relationship, and this was my first (and LAST) experience doing so.
This report was posted on Ripoff Report on 10/16/2012 04:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Language-Services/Los-Angeles-California-90025/American-Language-Services-Freelance-Interpreter-contractors-beware-lousy-business-ethi-955856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.