- Report: #167498
Complaint Review: American Laser Centers
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| American Laser Centers 2898 E. S. Osceola Ave
Orlando, Florida U.S.A. |
|
American Laser Centers ripoff, dishonest refund policy Orlando Florida
*Consumer Comment: Treatment not working
*Consumer Comment: Treatment not working
*Consumer Comment: Treatment not working
*Consumer Comment: Treatment not working
*UPDATE Employee: Customer Service Response
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I went to get laser hair removal here. The cost $1500.00. I felt I wanted to give it shot. A few hours later I changed my mind and asked for a refund. They told me I already signed their paperwork and they had a no refund policy so I couldn't have my money back.
I asked for someone else to talk to and it took 2 1/2 months before I got a hold of anyone. The attorney for the company told me basically too bad I wasn't getting my money back. I have not recieved service or product.
How can a company keep money they didn't earn. I was going to get the hair removal, but I changed my mind the same day and they aren't going to give it back. This company sucks! Please don't use them for anything because you won't get what a consumer/customer should get... satisfaction or curtious treatment.
Z
Orlando, Florida
U.S.A.
I asked for someone else to talk to and it took 2 1/2 months before I got a hold of anyone. The attorney for the company told me basically too bad I wasn't getting my money back. I have not recieved service or product.
How can a company keep money they didn't earn. I was going to get the hair removal, but I changed my mind the same day and they aren't going to give it back. This company sucks! Please don't use them for anything because you won't get what a consumer/customer should get... satisfaction or curtious treatment.
Z
Orlando, Florida
U.S.A.
This report was posted on Ripoff Report on 12/10/2005 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Laser-Centers/Orlando-Florida-32806/American-Laser-Centers-ripoff-dishonest-refund-policy-Orlando-Florida-167498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on American Laser Centers
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
Treatment not working
AUTHOR: Jane - (U.S.A.)
SUBMITTED: Wednesday, September 10, 2008
I started treatment with ALC Orlando last year for removal of hair on face and under arms. I had 3 treatments and then became pregnant, so I had to put the treatment on hold. During the treatment phase, I noticed very little improvement. Now that I have not had treatment for 9 months, I am noticing the same amount of hair growing as before I even started treatment. I paid for 6 treatments and intend to get my money's worth. I will go for the three remaining treatments plus a year of free follow-up treatments. If the hair is not permanently removed I may consider taking legal action. I signed their contract saying no refunds so I may be out of luck.
I supposedly have the "ideal" skin type for laser hair removal- dark hair and fair skin. I don't understand why it is not working. I thought I heard or read somewhere that "laser hair removal" really does not work. Based on my experience so far, I cannot recommend laser hair removal to anyone, either with ALC or any other facility. If it does not work on someone with the "ideal" skin type, why bother? I wasted $2000.
If the treatment does work in the end, I will come back to this site and update my original report.
I supposedly have the "ideal" skin type for laser hair removal- dark hair and fair skin. I don't understand why it is not working. I thought I heard or read somewhere that "laser hair removal" really does not work. Based on my experience so far, I cannot recommend laser hair removal to anyone, either with ALC or any other facility. If it does not work on someone with the "ideal" skin type, why bother? I wasted $2000.
If the treatment does work in the end, I will come back to this site and update my original report.
Respond to this report!
What's this? #2 Consumer Comment
Treatment not working
AUTHOR: Jane - (U.S.A.)
SUBMITTED: Wednesday, September 10, 2008
I started treatment with ALC Orlando last year for removal of hair on face and under arms. I had 3 treatments and then became pregnant, so I had to put the treatment on hold. During the treatment phase, I noticed very little improvement. Now that I have not had treatment for 9 months, I am noticing the same amount of hair growing as before I even started treatment. I paid for 6 treatments and intend to get my money's worth. I will go for the three remaining treatments plus a year of free follow-up treatments. If the hair is not permanently removed I may consider taking legal action. I signed their contract saying no refunds so I may be out of luck.
I supposedly have the "ideal" skin type for laser hair removal- dark hair and fair skin. I don't understand why it is not working. I thought I heard or read somewhere that "laser hair removal" really does not work. Based on my experience so far, I cannot recommend laser hair removal to anyone, either with ALC or any other facility. If it does not work on someone with the "ideal" skin type, why bother? I wasted $2000.
If the treatment does work in the end, I will come back to this site and update my original report.
I supposedly have the "ideal" skin type for laser hair removal- dark hair and fair skin. I don't understand why it is not working. I thought I heard or read somewhere that "laser hair removal" really does not work. Based on my experience so far, I cannot recommend laser hair removal to anyone, either with ALC or any other facility. If it does not work on someone with the "ideal" skin type, why bother? I wasted $2000.
If the treatment does work in the end, I will come back to this site and update my original report.
Respond to this report!
What's this? #3 Consumer Comment
Treatment not working
AUTHOR: Jane - (U.S.A.)
SUBMITTED: Wednesday, September 10, 2008
I started treatment with ALC Orlando last year for removal of hair on face and under arms. I had 3 treatments and then became pregnant, so I had to put the treatment on hold. During the treatment phase, I noticed very little improvement. Now that I have not had treatment for 9 months, I am noticing the same amount of hair growing as before I even started treatment. I paid for 6 treatments and intend to get my money's worth. I will go for the three remaining treatments plus a year of free follow-up treatments. If the hair is not permanently removed I may consider taking legal action. I signed their contract saying no refunds so I may be out of luck.
I supposedly have the "ideal" skin type for laser hair removal- dark hair and fair skin. I don't understand why it is not working. I thought I heard or read somewhere that "laser hair removal" really does not work. Based on my experience so far, I cannot recommend laser hair removal to anyone, either with ALC or any other facility. If it does not work on someone with the "ideal" skin type, why bother? I wasted $2000.
If the treatment does work in the end, I will come back to this site and update my original report.
I supposedly have the "ideal" skin type for laser hair removal- dark hair and fair skin. I don't understand why it is not working. I thought I heard or read somewhere that "laser hair removal" really does not work. Based on my experience so far, I cannot recommend laser hair removal to anyone, either with ALC or any other facility. If it does not work on someone with the "ideal" skin type, why bother? I wasted $2000.
If the treatment does work in the end, I will come back to this site and update my original report.
Respond to this report!
What's this? #4 Consumer Comment
Treatment not working
AUTHOR: Jane - (U.S.A.)
SUBMITTED: Wednesday, September 10, 2008
I started treatment with ALC Orlando last year for removal of hair on face and under arms. I had 3 treatments and then became pregnant, so I had to put the treatment on hold. During the treatment phase, I noticed very little improvement. Now that I have not had treatment for 9 months, I am noticing the same amount of hair growing as before I even started treatment. I paid for 6 treatments and intend to get my money's worth. I will go for the three remaining treatments plus a year of free follow-up treatments. If the hair is not permanently removed I may consider taking legal action. I signed their contract saying no refunds so I may be out of luck.
I supposedly have the "ideal" skin type for laser hair removal- dark hair and fair skin. I don't understand why it is not working. I thought I heard or read somewhere that "laser hair removal" really does not work. Based on my experience so far, I cannot recommend laser hair removal to anyone, either with ALC or any other facility. If it does not work on someone with the "ideal" skin type, why bother? I wasted $2000.
If the treatment does work in the end, I will come back to this site and update my original report.
I supposedly have the "ideal" skin type for laser hair removal- dark hair and fair skin. I don't understand why it is not working. I thought I heard or read somewhere that "laser hair removal" really does not work. Based on my experience so far, I cannot recommend laser hair removal to anyone, either with ALC or any other facility. If it does not work on someone with the "ideal" skin type, why bother? I wasted $2000.
If the treatment does work in the end, I will come back to this site and update my original report.
Respond to this report!
What's this? #5 UPDATE Employee
Customer Service Response
AUTHOR: Elin -american Laser Centers Customer Service - (U.S.A.)
SUBMITTED: Monday, March 24, 2008
Hello Z,
I'm sorry to hear about your frustrating experience. I represent American Laser Centers and we apologize for the delayed response to your request for assistance. American Laser Centers has recently changed ownership and we would like to ask you to please contact our newly expanded customer service department regarding your issue at (877) 252-2010. If you'd like us to contact you instead, please provide your contact information to my email below and we will contact you at a time and day of your convenience.
American Laser Centers' customer service center will be happy to personally help you with your needs and will provide a swift response to your concern.
Thank you,
Elin
customerservice@alcpartner.com
www.americanlaser.com
I'm sorry to hear about your frustrating experience. I represent American Laser Centers and we apologize for the delayed response to your request for assistance. American Laser Centers has recently changed ownership and we would like to ask you to please contact our newly expanded customer service department regarding your issue at (877) 252-2010. If you'd like us to contact you instead, please provide your contact information to my email below and we will contact you at a time and day of your convenience.
American Laser Centers' customer service center will be happy to personally help you with your needs and will provide a swift response to your concern.
Thank you,
Elin
customerservice@alcpartner.com
www.americanlaser.com
Respond to this report!
What's this? 
