• Report: #849698

Complaint Review: American Mediation

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  • Submitted: Tue, March 06, 2012
  • Updated: Tue, March 06, 2012

  • Reported By: Jobe — Tampa Florida United States of America
American Mediation
Internet United States of America

American Mediation EZ Mediation took money and never provided service until I harrassed them to, Internet

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Just if anybody was curious, it looks like all the bad press on this site and other sites was getting to Patrick Kienel because he switched company names. He now "does business" as ezMediation. Here are the two websites for your confirmation:

www.americanmediation.us
www.ez2mediate.com

So unless they had the EXACT SAME web designer as each other and did not know it, and unless they have coincidentally "been in business" for the same amount of years, then it is the SAME COMPANY. This is very common with a lot of scam operators. They run one company until enough bad garbage has come out about them, then they bankrupt THAT company and open a nearly identical one under a different name. THE ONLY DIFFERENCE in the websites is that the "Locations" button is missing from the new page.. and upon further investigation, most of the "location offices" are still up and running. So did Patrick abandon all of his other offices to deal with the bad press while he went off to try and re-invent his image? Tough to tell for sure.

I CAN say that I was an old customer of theirs and was not happy with their service. Patrick worked my case and every time we talked, he seemed like he had NO IDEA what was going on in my case and offer to call the attorney. I am THINKING that he took my money and never worked my case until I would call to get an update.. every time I called OVER TWO MONTHS. I got a default judgment for not answering the court summons and when I could not pay the arrangement he set up for me, he tried to push me into bankruptcy. The issue finally got worked out, but I have a feeling, if I did my homework BEFORE I called them, I would have been able to avoid A LOT of the headache. I tried to deal with the attorney BEFORE calling American Mediation/ezMediation and they were difficult to work with, but I feel like if I would have hired a CERTIFIED MEDIATOR, I would have been better off.

REMEMBER if you do not see a certification number or license number on a letter of somebody offering their services to you, DO NOT GIVE THEM A DIME. Certified mediators can be worth their weight in Gold and save you a lot of cost and headache (I used one for my divorce), but MANY STATES DO NOT REQUIRE a certification to be a mediator!!!! (Something ELSE I did not know before I gave Patrick my money). What that means is that ANYONE can send you a letter that claims to be a mediator and NEVER gone through the certification process!

Just like anything folks! Do your homework. I am NOT opposed to people working out of their home to keep their operating costs low but I AM opposed to con artists posing as people that SHOULD BE LICENSED OR CERTIFIED PROFESSIONALS. If he was certified, I could have complained to the Supreme Court or whatever body was responsible for certifying them. Instead, there was nothing I could do but write a complaint on ripoff-report and write a complaint here to hopefully save anybody else from dealing with this man or anybody under the name of AMERICAN MEDIATION or EZ MEDIATION.

I do not know if they are scams, but I DO KNOW that they are not recognized by the State Bar, the Supreme Court or any other regulating body that can act as a person of authority over their business practices. I DO KNOW that my money would have been better spent on hiring A REAL MEDIATOR. I DO KNOW that they seem very unorganized and unprofessional. I DO KNOW that my situation was BETTER BEFORE I did business with them.

REMEMBER if you get a letter from AMERICAN MEDIATION or if you get a letter from EZ MEDIATION, instead of calling them, find a CERTIFIED MEDIATOR that can help you with your case. You will be glad you did. I hope this helps somebody!!!!

This report was posted on Ripoff Report on 03/06/2012 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Mediation/internet/American-Mediation-EZ-Mediation-took-money-and-never-provided-service-until-I-harrassed-th-849698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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