American Modern Insurance Group Insurance Failure! Cincinnati, Ohio

I have had this insurance company since I purchased my house in 2010. At the time, we were first time homeowners and did not understand the insurance "game." Since having this insurance we have had to fight them on everything. The first issue was when a storm damaged our roof and we had to file a claim. The adjuster came out and handed me his evaluation. On this it stated we'd get the depreciation back. Well when I called in regards to the depreciation, they stated my policy did not allowed for it. After many calls back and forth and a nasty email to them from my own insurance agent I got my depreciation. I read my whole policy and it did not say anywhere I was not allowed my depreciation. The adjuster was a flat out jerk, as was his supervisor and every single customer service representative I had to deal with.

Then tonight I check my email and was notified that I had a new message from them, so I logged in to check it. They are dropping me from their insurance over items that are NOT mentioned in my policy. Main thing, my dogs, no where does it mention in my policy that I am not allowed certain dogs, nor was I asked when I obtained my policy about my dogs. My dogs have never even been brought up. I had a break in in 2010 and now because of my dogs I have not had another break in. They called some limbs in my backyard, a "fallen down tree." And, they said that "siding was missing from the front and side of my house." There is ONE piece of siding that falls off that I have been unable to get fixed at the moment.

I do NOT recommend this insurance company to anyone!! I have passed this on to EVERY single person I know and they are passing it on to people they know.