- Report: #1162523
Report - Rebuttal - Arbitrate
Complaint Review: American Moving Group
American Moving Group433 Plaza Real, Suite 375 Boca Raton , Florida USA
American Moving Group Don't believe their salespeople Boca Raton Florida
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We had a situation where we had packed and moved most of the boxes in our house into one large room when they had emailed a sales letter. We told them we could not give an accurate box count due to the inaccessiblity of "box mountain" and the sales person said "no problem-we'll just base the moving price on X amount if X number of boxes and Y amount if Y number of boxes.
After they got our deposit nobody else in their chain of command was even aware of what the sales person had quoted us and it was very frustrating thereafter...
Finally on moving day the mover who would be coming by was another person who knew nothing about the original sales agreeement and quoted me a price DOUBLE their original qoute. Needless to say we made other plans with all due haste and this was a classic case of bait and switch and don't trust what the sales people quote-get it in writing!!
This report was posted on Ripoff Report on 07/16/2014 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Moving-Group/Boca-Raton-Florida-33432/American-Moving-Group-Dont-believe-their-salespeople-Boca-Raton-Florida-1162523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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