- Report: #82998
Report - Rebuttal - Arbitrate
Complaint Review: American National Insurance - Brian Osterloh
American National Insurance - Brian Osterloh1949 East Sunshine Street Springfield, Missouri U.S.A.
American National Insurance Tom Stiver Insurance Goshen- Brian Osterloh Offering me 1/3 of the value price on my totaled vehicle took my vehicle without authorization listing it as a base vehicle so the price will be lower Springfield And Goshen Missouri
*REBUTTAL Owner of company: Desperate Example
*Consumer Comment: Common Practices and GAP
They gave me a rental car as my policy did state (25 days) how ever the fine print said or until they deem the vehicle a total loss which was about a week. They then sent me an offer which was about 1/3 of the value, leaving me over $6000 left to pay on the note) along with a power of attorney form to sign to release them and were pushing to have it signed. Now almost 2 months later and countless letters from me pointing out all the options that were left out and still not corrected, they have come up several hundred still remaining aprox.$3000 less of were they should be.
Still leaving me about $5900.to pay. This vehicle was a 99,show room condition,61000 miles(pictures)They are now trying to force me to go the personal appraiser route and will not bring my van back to my location were it was taken from so my appraiser can see it.Untill this is settled I can't switch insurance companies. Can anybody assist me with this? Everybody who is currently with American National, beware.You may want to consider a move.
This report was posted on Ripoff Report on 03/06/2004 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-National-Insurance-Brian-Osterloh/Springfield-Missouri-65899-0001/American-National-Insurance-Tom-Stiver-Insurance-Goshen-Brian-Osterloh-Offering-me-13-of-82998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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