ED Magedson – Founder
American Northpak27840 West Concrete Drive ingleside, Illinois United States of America
We had one photograph.
We accept responsibility for not physically seeing the unit, but time was of the essesnse on this project.
We wired the money to Franck Hansen.
When I was asked I said I thought it was near Detroit. I said I would have to confirm. I wasn't sure. The machine is exactly what we said.
The only inconvenience we have caused is probably some additional freight cost. I will determine if that is the case, and will make some adjustment for that.
We needed American Northpak's help in getting proper documention for the machine in order for us to get it across the border.
Franck refused to call us back and respond to emails with the exception of this email I sent to him:
On Feb 17, 2012, at 4:11 PM, :
CUSTOMS NEEDS YOUR INPUT ON THIS DEAL.
Franck responded at 5:06 PM with:
What do you need?
We finally got our freight line to take care of this issue without the help of Franck Hansen.
We contacted Franck today to ask for a rebate on the difference in freight. His response was as follows:
From our quote:
Northpak will supply its best appraisal as to the condition of the equipment, but encourage the buyer to make its own inspection whenever possible. The specifications and condition report listed herein must be
verified by buyer. Specifications of the machinery should be checked with the original manufacturer to verify compatibility and performance. We cannot guarantee the accuracy of this information,although we have made our best effort to gather accurate information. Northpak Company will supply its best appraisal as to the condition of the equipment, but encourages the buyer to make its owninspection. Model and serial numbers, electrical requirements, size capability, year of original manufacture, and performance capabilities are to be verified by the buyer. Seller does not represent that any specifications provided are accurate. Seller will endeavor to provide any information available from previous owners of used machinery, or the manufacturer of the used machinery, but DOES NOT WARRANT THE ACCURACY OF THIS INFORMATION. In all cases, the machinery will not be able to
exceed original manufacturers stated capability as to any aspect of performance, size range, speed, etc. We gave you the information that had been given to us.
My company obviously disputes Franck Hansen and his business practice. He did absolutely nothing to earn his money nor do we consider him to be an honest business associate.
This report was posted on Ripoff Report on 03/01/2012 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Northpak/ingleside-Illinois-60041/American-Northpak-Franck-Hansen-deceptive-and-lied-about-machinery-condition-location-Too-847243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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