- Report: #274746
Report - Rebuttal - Arbitrate
Complaint Review: American Puppy Club
American Puppy Club1876 Route 36 South Middletown, New Jersey U.S.A.
American Puppy Club selling puppies with congenital problems, does not refund Middletown New Jersey
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I called the pet store and told them I was not picking her up and I wanted a refund as they did not tell me this was congenital and I did not want a sick dog. I didn't even pick up the dog she was not even cleared by their vet she still had stitches and was being kept in a back room.
All of this and they are not returning my calls. I called American Express and they are investigating the issue. The odd thing to this story is my husband thought this place looked just like the pet store we purchased our lab from 12 yrs ago, AND IT WAS!! Except the old store was on RTE 22 in Scotch PLains and they went out of business 1 yr after we bought her. And my poor lab suffered with health issues her whole life, the veternarians couldn't even help her.
We spent about $10,000.00 trying to make her more comfortable, sadly she passed in April. Although we loved our lab and I don't think anyone should have to go what we have and I refused to let this pet shop get a nickel of my money.
howell, New Jersey
This report was posted on Ripoff Report on 09/15/2007 06:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Puppy-Club/Middletown-New-Jersey/American-Puppy-Club-selling-puppies-with-congenital-problems-does-not-refund-Middletown-N-274746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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