• Report: #850331

Complaint Review: American Residential Services LLC

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  • Submitted: Wed, March 07, 2012
  • Updated: Thu, September 20, 2012

  • Reported By: Billy T — Phoenix Arizona United States of America
American Residential Services LLC
Internet, Select State/Province United States of America

American Residential Services LLC ARS/Rescue Rooter Arizona Attorney General Files Law Suite - Press Release Agenst ARS/Resuce Rooter Internet

*UPDATE Employee: ARS Rescue Rooter

*Consumer Comment: not always bad

*Author of original report: ARS Rescue Rooter/ Beutler Air Conditioning Service Retailates - Found Hard Evidence of Fraud.

*Author of original report: April 2012 Update - ARS/Rescue Rooter in Trouble Again. Another Major Investigation in Portland Oregon

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This Company has decided to erase there "BBB" Icon/Links from some webpage, and freeze the Link/Icon on other websites. So I decided to provide the link here :

http://www.azag.gov/press_releases/sept/2011/110915%20American%20Residential%20Services%20HVAC.html

http://www.bbb.org/memphis/business-reviews/heating-and-air-conditioning/ars-rescue-rooter-in-memphis-tn-44016274?noskin&fax=Y

READ! DO NOT LET THESE PEOPLE IN YOUR HOME. Go to the BBB or Better Business Bureau Web site....This Company Is in Major trouble. They have No Rating worse then an F- . Scroll down to the Government Action section. Rip Off People!Google Rip Off Report - Even Past Employees tell how they were treated if they didnt sell. ARS/Resue Rooter did this same thing here where I live - They bought a good company and run it into the ground with fraud. Just as they will do to Buetler in Sacramento! Call the Attorney Generals Office in Arizona - Call the BBB personally. If your are a great Blue Collar Tradesman in Hvac or Plumbing - Why would you work for such a Bad Organization.

Here is a copy/paste from Attorney General Tom Horne in Arizona thats on this companys "Better Business Bureau" Website

Here is a Copy/Paste from the Better Business Bureau Web Site - Government Actions On September 15, 2011, the Arizona Attorney General filed a complaint against American Residential Services, LLC and related companies with the Superior Court of the State of Arizona. The complaint alleges that these companies have engaged in the following practices: mailing deceptive solicitations to consumers; taking advantage of elderly consumers by using scare tactics to sell unnecessary HVAC and plumbing systems; installing solar water heaters without a license; using deceptive sales practices to insure that consumers do not exercise their three day cancellation rights; and offering misleading or useless warranties and guarantees. The court filing seeks a permanent injunction prohibiting the companies from operating an HVAC business in Arizona. It also seeks civil penalties of up to $10,000 for each violation of the Arizona Consumer Fraud Act, restitution for consumers and an additional $10,000 civil penalty for each occurrence of professional licensing violations under Title 32 of Arizona Revised Statutes.

Some how, this company is able to erase certian reviews like google/yahoo/yelp.

They now buy good hvac and plumbing company's and run them in the ground by naming the company for example American Residential Services DBA (Doing Business As)  - then the name of who they bought. They want $10,000 - $20,000 for there systems. My neighbor paid over $14,000. Must be corprate/managemet bonus's  - no different then the big banks and alike 

This report was posted on Ripoff Report on 03/07/2012 07:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Residential-Services-LLC/Internet-Select-StateProvince-85003/American-Residential-Services-LLC-ARSRescue-Rooter-Arizona-Attorney-General-Files-Law-Su-850331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
2Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

ARS Rescue Rooter

AUTHOR: ARS Rescue Rooter - (United States of America)

ARS is the premier provider of heating, air conditioning, indoor air quality, plumbing, drain cleaning, and sewer line services to homes and businesses.  While current marketplace trends determine our pricing structure to continue providing exceptional service, please contact us at (866) 803-0879 to discuss your specific situation.
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#2 Consumer Comment

not always bad

AUTHOR: sw - (United States of America)

ive had ars as my service co for years and have no issues as i know that they are not perfect but have always been fare to me.ars put in my system and as i have gotten other estimates ars is in the ball park so we moved forward with the install.no problems as of yet and if any in sure they will fix them so thats my view of the company.
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#3 Author of original report

ARS Rescue Rooter/ Beutler Air Conditioning Service Retailates - Found Hard Evidence of Fraud.

AUTHOR: Billy T - (United States of America)

Yahoo Search Beutler Air Conditioning Service - Review Yelp Filtered Reviews to find This entire Post - Here is the Link:

http://www.yelp.com/filtered_reviews/rweRWnBxRgulHuoz8VLjNQ?fsid=ZzAoWh--GI_-ni5vU2cX4w

UpDate!! I decided to read any/all recent activity from Yelpers because of a few email's I recieved. READ THIS ENTIRE REVIEW! About a week ago, I got a message in my Yelp in box that read "so what your saying is,THEYFIRED YOU"  from a Sacramento Yelp user who's profile name is "william j". It didnt click at first, they think this review is from a HOSTILE EX EMPLOYEE! This company has screwed past employees the same as the people that call for service, read the investigation link i posted from Oregon, where past employees filed a lawsuite agianst them becaused they would not do their bidding!. The review from Aladia L - I think this is the same "Bill Raymond" from her review. So I replied to Yelp user william j, "So what your saying is,YOU DONT KNOW THE DAMAGE YOUR COMPANY HAS DONE. And you fit right in". I  wrote a flagged message for Yelp to review -  "My Friends and family have been damaged by this company and are part of the law suite with the attorney general Tom Horne in the state of Arizona. This is the type of people they hire. Please read my posting. Please review the reply from Beutler's  - ARS/Rescue Rooters retaliation".  KEEP READING THIS IS WHERE IT GETS INTERESTING AND INFORMITIVE FOR CONSUMERS IN SACRAMENTO!

Here is "Bill Raymonds" Linkedin page - The manager Aladia L accused of making the false statement that he was an engineer. Your a Sycophantic Phony!

http://www.linkedin.co...

Bull S**t in Engineering Technology,

"EXPLOSIVE SALES" READ IT CONSUMERS!

I wonder how that got through Human Resources - I think HR does know, but gouging consumers was more inportant and looked away. 

Tender Your Resignation Bill Raymond -

Here is the wikipedia link to his BS degree - and I dont mean Bachelor of Science (thanks Aladia L)

http://en.wikipedia.or...

http://instantdegrees.com

I got an email, from the same Aimee yesterday that Aladia L updated her review from. Read Aladia L review Consumers! Her name is Aimee Romero! She does specialize in Public Relations! Here is Aimee Romero's website.

http://www.massmediacc...

Look under "Our Clients" on the main page. Then under the heading "Consumer Products & Services" - there it is Sacramento - XOXO lmfao ARS/Rescue Rooter and Beutler Air Condtioning Services!

Here is Aimee Romero's Linkedin Page - read it! She is cleaning up this companies management mess! Aimee - you work for them- period. DONT EVER CONTACT ME. The fact is you are guilty by association.

http://www.linkedin.co....

***KEEP READING SACRAMENTO CONSUMERS***

I know a family were I live just got a repair from ARS/Rescue Rooter on his Hvac, some people just dont learn - THE TECHNICIAN HAD TO CALL A 1800# TO REPORT HIS INVOICE BECAUSE OF THE LAWSUITE IN ARIZONA! Any invoice over $1500.00 and the Client is 55 years or older - they have to report thier activities - its called taking advantage of the elderly!

Attorney General Tom Horne - THANK YOU FOR MAKING THEM ACCOUNTABLE!

Aimee Romero YOU WORK FOR THEM PERIOD! You will not wordsmith, and church up the wreckless actions of YOUR CLIENT!

KEEP "YELPING"

I only feel sorry for the people that work for them that are honest and may be without employment because the "Explosive" sales tactics that are now catching up with information savy research the net provides.

What consumers really need now - a "Whislteblower"

Im reaching out to anyone/someone with Inside Information to speak and fill in the gaps!

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#4 Author of original report

April 2012 Update - ARS/Rescue Rooter in Trouble Again. Another Major Investigation in Portland Oregon

AUTHOR: Billy T - (United States of America)

Here is the Link - Read for yourself - Price Gouging!! Read the Entire Article

http://blog.oregonlive.com/complaintdesk/2011/08/inquiry_digs_into_plumbing_com.html
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