- Report: #917218
Report - Rebuttal - Arbitrate
Complaint Review: American Safety Council
American Safety CouncilOrlando, Florida United States of America
American Safety Council Safemotorist.com Ripped Us Off in Texas (but they are in Orlando, Florida
*UPDATE Employee: American Safety Council Response
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Jennifer now has to pay for her ticket on top of the course fee charged. She is a college student making minimum wage, so losing $25, paying the fine, and wasting what little time she has taking the course is a pretty big deal for her.
Still, the worst part was their customer service. In addition to failing to send her paperwork, the wait time for a customer rep were as long as 15 minutes. Then when a rep got on the phone, they were very rude and sarcastic.
I definitely would not use them as they have very poor customer service. They don't mind alienating their customers as they already have their money.
This report was posted on Ripoff Report on 07/25/2012 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Safety-Council/Orlando-Florida-/American-Safety-Council-Safemotoristcom-Ripped-Us-Off-in-Texas-but-they-are-in-Orlando-917218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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