- Report: #1018863
Complaint Review: American Safety Council
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| American Safety Council
Internet United States of America |
|
American Safety Council SafeMotorist.com Unable to Login, Poor System, Customer service not reachable, No response to email, Waste of time and money , Internet
*Author of original report: Got refund
*UPDATE Employee: We regret your experience was poor!
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This report was posted on Ripoff Report on 02/22/2013 07:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Safety-Council/internet/American-Safety-Council-SafeMotoristcom-Unable-to-Login-Poor-System-Customer-service-no-1018863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Got refund
AUTHOR: Harish - (United States of America)
SUBMITTED: Thursday, March 07, 2013
#2 UPDATE Employee
We regret your experience was poor!
AUTHOR: American Safety Council - (United States of America)
SUBMITTED: Monday, February 25, 2013
Thanks for sharing your feedback and concerns with us. We would like to know your direct concerns with the course. We regret that you could not get through to our customer care center. I am sure we can help you resolve your issue. I show you were able to login to your account but maybe stuck at the training portion of the Bio Metrics...? If you dont wish to call you can send a detailed email to callcentermanagement@amersc.com , and a manager will resolve your issue post haste, even if you wish to just include your phone number in the email we will be happy to return your call as we know your time is valuable. We also have a money back guarantee, if you are not satisfied after contacting us we will be happy to refund your course fee, even if you chose not to contact us or continue we would be happy to return the fee as a sign of good faith towards an amicable solution.
Thanks,
-Michael
Director of Customer Service
American Safety Council
