- Report: #284910
Complaint Review: American Servicing Company
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| American Servicing Company 7495 New Horizon Way
Frederick, Maryland U.S.A. |
|
American Servicing Company they lost or stole one of my payments Frederick Maryland
*Consumer Comment: What was the outcome?
*Consumer Comment: But you didn't
*Author of original report: the copies from bank have been sent to americas servicing company they still refuse to listen
*Author of original report: the copies from bank have been sent to americas servicing company they still refuse to listen
*Consumer Comment: What do YOUR records show?
*Author of original report: americas servicing company hides or steals payment and won't listen to reason
*Consumer Comment: And the month in question?
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
In march of 2004 they aquired the mortgage from an other lender,immeditly after they where sending me late notices.I called them and ask them what are they talking about.their reply was that I didn't send in the march payment.They told me to send them copies of the month in question.So I sent them copies of the month before the month in question and the month after.they said they would investicate this issue.So I waited,and waited.Month or so went by I called back they said they were still working on it.In the mean time my credit is getting destroyed.this is still going on after three years and approx.eight months credit is destroyed.I've tried for what I know is to be everything for all this time to correct this problem with them.I'm trying to refiance but of course credit score is bad.When I call ASC nobody will talk about it they say they will call me back and don't.There is this other mortgage company that is trying to get me refianced their trying to get answers from ASC and can't.We have asked for payment histories,they have yet to reply.I'm at wits end what do I do.
Kevin
winterville, Georgia
U.S.A.
Kevin
winterville, Georgia
U.S.A.
This report was posted on Ripoff Report on 11/14/2007 07:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Servicing-Company/Frederick-Maryland-21703/American-Servicing-Company-they-lost-or-stole-one-of-my-payments-Frederick-Maryland-284910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on American Servicing Company
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
What was the outcome?
AUTHOR: Cdahlkvist - (U.S.A.)
SUBMITTED: Thursday, February 21, 2008
"So I sent them copies of the month before the month in question and the month after."
You didn't mention if you sent them the copy of actual month in question. I can only assume you did.
I had a similar experience but ASC was very helpful with it.
ASC purchased my mortgage and the prior mortgage company hadn't shown over 6 months of payments to ASC. ASC sent me letters and called me.
It was a hassle, like you mentioned, getting someone proactive to work on the issue but I persisted and eventually they found the problem and corrected it. They also removed the late reports from my credit.
Mortgages are usually purchased in bulk and therefore, ASC (and any other lender) can only resolve the problem as quickly as the company they purchased the mortgage from is willing to move.
You didn't mention if you sent them the copy of actual month in question. I can only assume you did.
I had a similar experience but ASC was very helpful with it.
ASC purchased my mortgage and the prior mortgage company hadn't shown over 6 months of payments to ASC. ASC sent me letters and called me.
It was a hassle, like you mentioned, getting someone proactive to work on the issue but I persisted and eventually they found the problem and corrected it. They also removed the late reports from my credit.
Mortgages are usually purchased in bulk and therefore, ASC (and any other lender) can only resolve the problem as quickly as the company they purchased the mortgage from is willing to move.
Respond to this report!
What's this?
"They told me to send them copies of the month in question.So I sent them copies of the month before the month in question and the month after."
As Robert is pointing out and admitted to by yourself above, you did not send in records of the nmonth in question. You sent in month before-month after which proves nothing and is ridiculous. While I don't agree with some of the stuff these companies do, the ball really is in your court and you pretty much can't disprove their accusation.
As Robert is pointing out and admitted to by yourself above, you did not send in records of the nmonth in question. You sent in month before-month after which proves nothing and is ridiculous. While I don't agree with some of the stuff these companies do, the ball really is in your court and you pretty much can't disprove their accusation.
Respond to this report!
What's this? #3 Author of original report
the copies from bank have been sent to americas servicing company they still refuse to listen
AUTHOR: Kevin - (U.S.A.)
SUBMITTED: Sunday, November 18, 2007
in reply to someone who read this copies have been sent at least five times i'm talking copies from december of 2003 to present they just can't fiqure it out it's quite simple ocwen shows march payment was made but ASC can't see that.or won't.that is complaint.what does it take to get to get this blind company to see.
Respond to this report!
What's this? #4 Author of original report
the copies from bank have been sent to americas servicing company they still refuse to listen
AUTHOR: Kevin - (U.S.A.)
SUBMITTED: Sunday, November 18, 2007
in reply to someone who read this copies have been sent at least five times i'm talking copies from december of 2003 to present they just can't fiqure it out it's quite simple ocwen shows march payment was made but ASC can't see that.or won't.that is complaint.what does it take to get to get this blind company to see.
Respond to this report!
What's this? #5 Consumer Comment
What do YOUR records show?
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Sunday, November 18, 2007
The month in question is MARCH, 2004 - they claim you didn't make that payment.
You sent them statements for February and April 2004.
Why don't you simply go to your financial institution and get a copy of your MARCH, 2004 statement? If your statement from your financial institution shows a March payment to Ocwen (or them) then the matter of a "missed payment" is solved and the matter should be resolved very quickly.
Unless the March 2004 actually wasn't paid. Then it would seem you're asking them to prove a negative - prove you didn't make the payment. That's silly.
They claim you didn't make a March 2004 payment and you claim you did - burden of proof is on you. Cleary one party is mistaken, you or they, but this matter can be cleared up with records from your financial institution. Seems to me your letting this thing drag out longer than necessary.
A quick trip to your financial institution and you can have copies of the records for the entire 2004 year! If the March payment was made, the records from your financial institution will show it. If the records don't show it, then you are mistaken and the payment wasn't made. IF the payment wasn't made and it should have been, say with an automatic payment, you'll be right there at your financial institution to ask why it wasn't paid!
Seems to me you're needlessly dragging this out by relying on them to prove something didn't happen.
Why is that?
You sent them statements for February and April 2004.
Why don't you simply go to your financial institution and get a copy of your MARCH, 2004 statement? If your statement from your financial institution shows a March payment to Ocwen (or them) then the matter of a "missed payment" is solved and the matter should be resolved very quickly.
Unless the March 2004 actually wasn't paid. Then it would seem you're asking them to prove a negative - prove you didn't make the payment. That's silly.
They claim you didn't make a March 2004 payment and you claim you did - burden of proof is on you. Cleary one party is mistaken, you or they, but this matter can be cleared up with records from your financial institution. Seems to me your letting this thing drag out longer than necessary.
A quick trip to your financial institution and you can have copies of the records for the entire 2004 year! If the March payment was made, the records from your financial institution will show it. If the records don't show it, then you are mistaken and the payment wasn't made. IF the payment wasn't made and it should have been, say with an automatic payment, you'll be right there at your financial institution to ask why it wasn't paid!
Seems to me you're needlessly dragging this out by relying on them to prove something didn't happen.
Why is that?
Respond to this report!
What's this? #6 Author of original report
americas servicing company hides or steals payment and won't listen to reason
AUTHOR: Kevin - (U.S.A.)
SUBMITTED: Saturday, November 17, 2007
still fighting with ASC about there alleged missing payment from march of 2004 i asked them to send me a complete payment history from the begining of the time they had the loan to present day or month which is november 2007 imangine this they sent me a payment history alright but the year of 2004 was missing hmm. i called them and ask where was the 2004 history they said they sent it no i replied asking what are you trying to hide. they now say they will send another one. we will see in the mean time there goes another hit on my credit report another 30 day late. is anybody out there a math wiz lets see ocwen my prevoius mortgage company sold this mortgage in mach of 2004 to ASC, ocwen applied my payment in march, ASC was to apply the next payment to april of 2004 which would make 44 payments to present day of november 2007 they can't seem to figure this out.
Respond to this report!
What's this? #7 Consumer Comment
And the month in question?
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, November 15, 2007
""reply was that I didn't send in the march payment.They told me to send them copies of the month in question.So I sent them copies of the month before the month in question and the month after.""
And what about the month IN QUESTION, MARCH? Do your financial institution records show a MARCH payment?
This should be easily resolved with a copy of your monthly statement that shows the payment was made. If you no longer have a copy of the statement, you can obtain another copy from your financial institution.
Good luck.
And what about the month IN QUESTION, MARCH? Do your financial institution records show a MARCH payment?
This should be easily resolved with a copy of your monthly statement that shows the payment was made. If you no longer have a copy of the statement, you can obtain another copy from your financial institution.
Good luck.
Respond to this report!
What's this? 
