- Report: #1115418
Report - Rebuttal - Arbitrate
Complaint Review: American Smoke
American SmokeInternet USA
American Smoke Great American Smoke ECIG Customer Service Horrible!!! You will be on hold forever, unprofessional, garage operation. Internet
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The ecig product is not bad. The problem is customer service. You are on hold forever, cannot get them to cancel your account, rude, rude, rude. I got upset after three attempts to reach these people on three different days on hold for more than 15 minutes each time. The last call after I finally cancelled my account, she forgot to hang up and started bad mouthing me with me on the line! I told her I would make a internet complaint on the company. This company is definately operated out of a garage or home and it is not a professional business. Please do not get duped into the free trial....you will be sorry.
This report was posted on Ripoff Report on 01/14/2014 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Smoke/internet/American-Smoke-Great-American-Smoke-ECIG-Customer-Service-Horrible-You-will-be-on-hold-1115418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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