American Standard Online is yet another Craig's list scam. I am always very aware of these types of crooks that are out there, but these people take it to another level.
We originally got a phone number of a man who called himself Jim Bell (which was a 310 area code, I believe to be California) who promised that with a 199.00 one-time payment, we would have access to a list of homes in my area that are going into pre-foreclosure. He said the owners of these homes are willing to let us take over their monthly mortgage payments, and after 2 years of solid payment history to the bank, the bank will deed the house over to us. They promised a 100% refund if we were not satisfied. I've always believed that if it sounds too good to be true, it usually is. Well this was the case.
I researched the houses that they provided for us, and half of them were still owner occupied, not going into pre-foreclosure, and the other half were just bank owned homes that any regular person could look up and find information about. There is nothing special about this so called "list" they say costs $199.00 to look at. When we contacted customer service to try and get a refund, they claimed that they record all phone calls, and they would look into our previous recorded conversations, and if there was viable evidence that we were not provided correct information we would get a refund. When we contacted Jim Bell asking for more information, he became very rude and hung up on us. Customer service told us we had to wait 90 days for a refund, but I know that banks cannot investigate fraudulent charges that are over 90 days old. I have contacted my bank, and they are looking into the matter, but they didn't make any promises either. I live in Michigan, a state where the economy has hit the hardest, and I cannot afford to just throw money away. These people took complete advantage of us. All we were trying to do is try and find a nice place for our family to live and grow. I have lost all trust as a consumer.