- Report: #169451
Report - Rebuttal - Arbitrate
Complaint Review: American TV & Electronics Of Madison, Inc.
American TV & Electronics Of Madison, Inc.2404 West Beltline Highway Madison, Wisconsin U.S.A.
American TV & Electronics Of Madison, Inc. I paid for a $399 extended warranty on a $2600 plasma and Doug Ward with American TV keeps giving me the run around and will not replace or repair it. Madison Wisconsin
*UPDATE EX-employee responds: You are leaving out some of the story...
*UPDATE EX-employee responds: I'm interested in the facts on this warranty if you would supply them.
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I was happy that I purchased the 36 month extended warranty until I found that they will not honor it. It has been about 2 months now and I still have no resolution. If I am lucky to get a hold of Doug Ward the service/warranty manager he just gives me the run around. He typically will not take my calls until I call 15 times in a row and he gets sick of me. He is now to the point that he will not call me back at all.
Do they think this is just going to go away....I think not. I am interested in filing a law suit if there is anyone else that would be interested in participating.
This report was posted on Ripoff Report on 12/27/2005 04:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-TV-Electronics-Of-Madison-Inc/Madison-Wisconsin-53713/American-TV-Electronics-Of-Madison-Inc-I-paid-for-a-399-extended-warranty-on-a-2600-169451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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