- Report: #1011198
Report - Rebuttal - Arbitrate
Complaint Review: American Truck Showrooms
American Truck Showrooms9140 Canal Road Gulfport, Mississippi United States of America
American Truck Showrooms American Truck Group This company changes it's name due to their reputation. Gulfport, Mississippi
*Consumer Comment: Local BBBs
*General Comment: Notice of Subpoena Duces Tecum
*UPDATE EX-employee responds: he's telling the truth
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This company is owned by Louis J Normand, Jr. Let no one fool you. I have done my research. To be technical a trust he formed owns it but he is the executor and quite a dirty one at that. I told him years ago on the phone that I would never forget what his company did to me. It has taken me seven years to get back on my feet since he put me in
Whatever they call themselves, they will not tell you what your payment is until you have been at their dealership waiting on incompetent mechanics for days and you are ready to leave. Then they take you into a room to go over the contract. They purposefully do not tell you certain very important details on the phone or explain this thirty something page contract to you. You will have your truck picked up by a repo agent before you can even pick up your first load. They know where you are at
all times because there is at least two GPS units in every truck.
The Mississippi Better Business Bureau has 42 complaints listed and has an alert for this business that says This business has failed to cooperate with BBB efforts to address underlying cause(s) of complaints which are:
12/28/2012 Problems with Product/Service
12/20/2012 Problems with Product/Service
11/27/2012 Problems with Product/Service
08/23/2012 Problems with Product/Service
08/20/2012 Advertising/Sales Issues
07/31/2012 Problems with Product/Service
07/24/2012 Problems with Product/Service
06/25/2012 Problems with Product/Service
06/18/2012 Problems with Product/Service
06/5/2012 Problems with Product/Service
06/4/2012 Problems with Product/Service
05/4/2012 Problems with Product/Service
05/2/2012 Problems with Product/Service
03/29/2012 Problems with Product/Service
03/21/2012 Advertising/Sales Issues
02/14/2012 Problems with Product/Service
01/3/2012 Problems with Product/Service
11/23/2011 Advertising/Sales Issues
02/10/2011 Problems with Product/Service
01/18/2011 Delivery Issues
12/10/2010 Problems with Product/Service
09/28/2010 Guarantee/Warranty Issues
06/30/2010 Problems with Product/Service
10/14/2011 Problems with Product/Service
04/21/2011 Problems with Product/Service
11/12/2010 Advertising/Sales Issues
01/22/2013 Problems with Product/Service
12/31/2012 Problems with Product/Service
07/25/2012 Problems with Product/Service
02/14/2012 Problems with Product/Service
01/4/2012 Problems with Product/Service
08/31/2011 Problems with Product/Service
06/13/2011 Problems with Product/Service
10/5/2010 Advertising/Sales Issues
08/11/2010 Problems with Product/Service
05/24/2010 Guarantee/Warranty Issues
01/2/2013 Advertising/Sales Issues
08/20/2012 Problems with Product/Service
05/11/2012 Problems with Product/Service
11/15/2010 Problems with Product/Service
04/12/2010 Problems with Product/Service
03/29/2010 Advertising/Sales Issues
42 complaints filed against business
Failure to respond to 10 complaints filed against business
3 complaints filed against business that were not resolved
7 serious complaints filed against business
Business has failed to resolve underlying cause(s) of a pattern of complaints
Let me get this straight. You want to pay them close to $500 to approve you to go into a program with a record like this? While you are at it go ahead and give them the rest of your money and all that you can borrow. They will have it soon enough and if you do it on the phone it will save you a walk home since they are know to repo if you are 5 minutes late on your weekly payment.
I will be uploading a copy of my contract and a buddy of mine so you can see ahead of time what they never will. Check out American Truck Group and United Truck Group here on Rip Off Report.
Call the MS Attorney General's office and ask them about the complaints on these companies.
If you get a truck from these crooks you will fail quickly and be miserable the entire time from breakdowns and the harrassing phone calls from their collection department currently named National Truck Funding. Remember then that I told you so.
This report was posted on Ripoff Report on 02/08/2013 09:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Truck-Showrooms/Gulfport-Mississippi-39503/American-Truck-Showrooms-American-Truck-Group-This-company-changes-its-name-due-to-their-1011198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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