- Report: #441520
Report - Rebuttal - Arbitrate
Complaint Review: American Van Lines - All Distance Moving
American Van Lines - All Distance Moving10960 Millridge N.,Ste 216 Houston, Texas U.S.A.
American Van Lines - All Distance Moving & Storage Broken Stolen Items Houston Texas
*Consumer Comment: ****** AVL = All Virtual Lies! *******
*REBUTTAL Owner of company: AVL Customer Relationship Manager
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Well that never happened they called my home 1 hour before they arrived to make the delivery. One hour really would not have mattered but they were making the delivery on a Saturday after noon around 2:00PM. When they arrived they wanted $2500 cash or cashiers check my bank closed at 11:30 AM My daughter had to go to her bank to get a cashiers check since her bank was opened until 3:00PM. I was not aware that the final payment was due in cash or cashiers check since they had my credit card to charge. American Van Lines charged their part of the deal and All Distance Moving & Storage wanted cash or cashiers check. I guess because they knew how bad they were. I had almost One thousand dollars in missing items not to mention they damaged my new China Cabinet and broke lamps, china and crystal. The broken items I had to pay extra for the movers to pack. I paid the extra so it was packed correctly and if broken they should replace. But that did not happen they gave me ($.60) sixty cents a pound for all the missing and broken pieces. They sent a check for $124.20 which I couldn't even replace a lamp with. But the check was "Rubber" it was returned to my bank for Not Sufficient Funds. My move was July 2008 I am still waiting for a replacement check. Irma Salazar is the person writing the rubber checks.
American Van Lines 6245 Powerline Road Suite 104, Ft Lauderdale, Fl 33309, and All Distance Moving & Storage, LLC have done nothing to resolve this issue.
Paul & Dorothy
Woolwich Twp, New Jersey
This report was posted on Ripoff Report on 04/07/2009 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Van-Lines-All-Distance-Moving/Houston-Texas-77070/American-Van-Lines-All-Distance-Moving-Storage-Broken-Stolen-Items-Houston-Texas-441520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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