- Report: #924195
Report - Rebuttal - Arbitrate
Complaint Review: American Van Lines
American Van Lines1440 Coral Ridge Dr #248 Coral Springs, Florida United States of America
American Van Lines Dd not deliver moving services as promised but still wants deposit Coral Springs, Florida
*UPDATE Employee: Dear customer
*Consumer Comment: TYPICAL AVL TWISTING! Always an answer to make customers always "wrong."
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Their contract did require me to cancel with 48 hours notice, but they had breached the agreement by not arriving as announced, leaving me no other choice but to make other arrangements. They represented themselves as movers in my conversations but now say they are an agent only and did what they were contracted to do.
At the very least, they misrepresented their services. They applied pressure to sign and return the documents immediately and if I did so they would deliver my belongings on they schedule I required.
They continue to pursue recovery if te deposit, even though they rendered no services.
This report was posted on Ripoff Report on 08/08/2012 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/American-Van-Lines/Coral-Springs-Florida-33271/American-Van-Lines-Dd-not-deliver-moving-services-as-promised-but-still-wants-deposit-Co-924195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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