- Report: #977491
Report - Rebuttal - Arbitrate
Complaint Review: American Van Lines
American Van Lines649 Mission Street, 5th Floor, San Francisco, CA 9 Internet United States of America
American Van Lines MBM Moving ,North.Carolina and Relo New Jersey Stolen Items; Poor Customer Service San Francisco, Internet
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I soon discovered that three items had been stolen (or "missing"), including a new vacuum cleaner and a new ladder. I then went through the lengthy process of filing a claim with all of the documentation, but of course Relo had me over a barrel because I signed the forms that MBM had delivered my items. Eventually, I received a form letter informing me that I relinquished any claims once I had signed the forms on the day of delivery. In retrospect, I would gladly have paid the $1,300 and worked with a company that does not sell off its contracts to unknown movers.
This report was posted on Ripoff Report on 12/03/2012 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-Van-Lines/internet/American-Van-Lines-MBM-Moving-NorthCarolina-and-Relo-New-Jersey-Stolen-Items-Poor-Cust-977491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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