• Report: #1052992

Complaint Review: American payment services

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  • Submitted: Wed, May 22, 2013
  • Updated: Wed, May 22, 2013

  • Reported By: Jsokol — Cedar park Texas
American payment services
400 w Whitestone blvd ste. A Cedar park, Texas USA

American payment services , Austin Muay Thai & Jiu Jitsu, full force fitness Bad business Cedar park Texas

*Author of original report: Update

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By the time I figured out how to cancel my membership here, it was a Saturday afternoon, after the post office was closed. Apparently you have to cancel through a third party, certified mail, 30 days prior. I went to the post office first thing Monday morning, 2 days after 30 day deadline bc of the weekend, and sent cancellation. Bc it was 2 days late they still charged me the full $100, would not give me a refund, and wouldn't even pro rate the 2 days. I know a contract is a contract but the fact they aren't even willing to work with people is really bad for business. I only went 2x. Needless to say I will steer as many people clear of here as I can.


This report was posted on Ripoff Report on 05/22/2013 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/American-payment-services/Cedar-park-Texas-78613/American-payment-services-Austin-Muay-Thai-Jiu-Jitsu-full-force-fitness-Bad-business-1052992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 Author of original report

Update

AUTHOR: Jsokol - ()

In regards to my original post, the matter has been resolved. The owner of Austin Muay Thai is actually very helpful and refunded me immediately upon hearing of the issue. The real problem I had was with American Payment Services. They were rude and unwilling to help me at all. 

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