- Report: #1066127
Report - Rebuttal - Arbitrate
Complaint Review: America's Locksmith Services
America's Locksmith ServicesBridgewater, New Jersey USA
America's Locksmith Services Bridgewater New Jersey Robbing people without a gun Bridgewater New Jersey
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I was moving to Bridgewater NJ with the help of my brother in U-Haul. When we arrived at our new house in Bridgewater NJ, we found out keys for new house are buried somewhere in the loaded U-Haul. Instead of unloading the truck to search for keys, we decided to call a locksmith to save time and effort
A quick search over smart phone came up with America's Locksmith services for Bridgewater NJ. We called the number and were told, it will cost $20 to have a technician come onsite to look at problem and it will cost $35 to open the lock. Technician will analyze the difficulty level and will let us know if additional money is required. We agreed.
Technician arrived after 20 minutes in a beat up car without logos or any card/paperwork to indicate he works for the company. He looked at the door and found out dead bolt is not engaged and announced it will cost $180 cash to open the door. We asked why so much and pointed that company has given us $35 quote. He said that's only to open mailbox locks, door lock rate is $180 and if the dead bolt was engaged he would have charged us $400 to open the door.
Since amount was outrageous, we declined his service, paid him $20 for his trip and said thank you. He left the house, a minute later my cell phone rang and someone from America's locksmith office (same lady that i spoke to originally) was on the phone asking why I declined to use locksmith service and if he did anything wrong. I pointed out he is asking for $180 and the fact that dead bolt is not even engaged. She offered last price of $100 since technician was already onsite. I declined again and offered $75 instead which they refused and hang-up on me.
We borrowed a screw driver from new neighbor and opened the door ourselves within a minute without damaging it. Thankfully there was enough room in the door to stick a screwdriver in the lock and a gentle push opened the door.
Needless to say we were very happy we did not pay locksmith scam artists $100 and saved that money. Not everyone would be that lucky though.
Shame on you America's Locksmith Bridgewater NJ for ripping people off.
This report was posted on Ripoff Report on 07/11/2013 06:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Americas-Locksmith-Services/Bridgewater-New-Jersey/Americas-Locksmith-Services-Bridgewater-New-Jersey-Robbing-people-without-a-gun-Bridgewa-1066127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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