ED Magedson – Founder
America's Servicing Company - Wells Fargo MorgageP.O.Box 14411 Internet United States of America
I started a loan modification thru Well Fargo in March of 2009. I got behind in my house payments for about 9 months.
I truly was going through a hardship!! I had recently went through a divorce and was left with two small children. I am also a state employye so I was being hit very hard with 3 furlough days a month
which meant working three days for free, which cut my pay a month by at least $700. I sent Wells Fargo all the documents requested over and over. I kept in contact with them on a weeklt basis.
Everytime I called Wells Fargo I spoke with someone different, and honestly no one ever really knew what they were talking about. In January of 2010 I was put on a three month trail modification. Well 7 month slater after Wells Fargo took out my new monthly payment of $1066.19 every first of the month from my checking account, ireceive a letter from them on
July 12th stating that they were unable to adjust the terms of my mortgage because I did not provide them with the documents requested. Wells Fargo said they sent me a notice listing the specified documents and the time frame that were needed by. It also stated that any trial payments made would be applied to my mortgage loan in accordance with my current loan documents.
I never received a leeter fom wells fargo stating that they were requesting documents, when I contacted Wells Fargo on June 23rd, the only updated documents they needed were paystubs, hardship letter, and financial statement. Never once did they say they needed a 4506T form!!!
Well the day after I received this notice my house sold on July 13th, 2010!! I am so upset!! This has been a nightmare for me!!
I contacted Wells Fargo and they could not provide me with any proof of sending me a letter 30 days proir to my house selling!!! How can they do this to people!! I am devastated!!! Wells Fargo aked me to wrote a letter of recision to hopefully get my house back. It has been escalated up to someone higher, I have bee ncalling daily but yet no response back from Wells Fargo.
How did all this go so wrong!!! I was in constant contact with them!! Someone should lose there job over this!! Never once was I told of any missing documents!!
This report was posted on Ripoff Report on 07/18/2010 06:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Americas-Servicing-Company-Wells-Fargo-Morgage/internet/Americas-Servicing-Company-Wells-Fargo-Morgage-Wells-Fargo-is-my-worst-nightmare-ever-624542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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