Complaint Review: Americas Value Channel - Lawrenceville Georgia
- Americas Value Channel 1000 Laval Blvd Lawrenceville, Georgia U.S.A.
- Phone: 866-518-5933
- Web:
- Category: Jewelry Stores
Americas Value Channel Purchased an item of poor quality/returned it and took 50 days to issue credit Lawrenceville Georgia
*Consumer Suggestion: Lets put an end to AVC!
*Consumer Suggestion: I HAVE HAD THE SAME PROBLEMS-WE MUST STOP THEM
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I purchased a stone of very poor quality for $900, had it appraised by a local jeweler who advised me that it was JUNK. Attempted to obtain an RMA number so that I could return the item, tuned into almost 3 weeks before I could get a response. The number listed for their service department does nothing but keep replaying a message. Finally the message prompted me to leave a call back message and number. I did this 25 times during the 3 week period, and no response. One day I was actually on hold for 1.5 hours.
Finally, after viewing their web site I contacted the headquarters and obtained an RMA Number. I returned the item registered via UPS. Item was received in 2 days by AVC. I finally found an e-mail address, from their web page, sent numerous e-mails and finally received a reply. I checked my credit card every 2 days, no credit. So I just kept sending URGENT e-mails and finally yesterday the credit appeared on my credit card.
It has taken me a total of 65 days in order to get the credit applied to my account.
Their items are JUNK, don't waste your time or money. They lack service and quality of product, can't believe they are allowed to sell anything.
Trixie
St. Louis, Missouri
U.S.A.
This report was posted on Ripoff Report on 04/29/2008 10:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/americas-value-channel/lawrenceville-georgia-30043/americas-value-channel-purchased-an-item-of-poor-qualityreturned-it-and-took-50-days-to-i-329469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Lets put an end to AVC!
AUTHOR: Jks - (U.S.A.)
SUBMITTED: Thursday, July 02, 2009
I have been waiting for a refund since Feb. 09- Call Dish Network and Direct TV and file a complaint on them. I did today and they were VERY interested!!!
#1 Consumer Suggestion
I HAVE HAD THE SAME PROBLEMS-WE MUST STOP THEM
AUTHOR: Deborah - (U.S.A.)
SUBMITTED: Wednesday, May 14, 2008
I HAVE HAD SIMILIAR PROBLEMS; SEE MY REPORT DATED 5/14/08. I AM ALSO CONTACTING THE GEORGIA ATTORNEY GENERAL, THE FTC AND THE FCC-PLEASE DO THE SAME
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