• Report: #364085

Complaint Review: Amerigas

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  • Submitted: Mon, August 18, 2008
  • Updated: Tue, May 19, 2009

  • Reported By: Leigh — Panama City Florida U.S.A.
Amerigas
1832 E 3rd Street Panama City, Florida U.S.A.

Amerigas Probably wouldn't make it to their own funeral... Panama City Florida

*UPDATE EX-employee responds: Be WISE: Stay Away, FAR away!

*Consumer Comment: My experience with this company has been excellent. They really helped me out!

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0Author 2Consumer 0Employee/Owner

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I worked at this company. What a disaster the local office is in the way that it is run. I have never felt so terrible for the customers. The service department at the time was ridiculous. Customers would call to schedule tank sets and this could be done up to 3 weeks in advance due to the back up from the lack of employee initiative.

These people would do without heat during this time then the schedule would get discombogulated because people would not show up to work or would be too lazy to do it. "Well, I can't do everything." I heard that more than once. Appointments scheduled three weeks in advance would be changed and the customer given no notice. Run away, if you need heat. You would have better luck with a space heater.

Leigh
Panama City, Florida
U.S.A.

This report was posted on Ripoff Report on 08/18/2008 11:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amerigas/Panama-City-Florida-32401/Amerigas-Probably-wouldnt-make-it-to-their-own-funeral-Panama-City-Florida-364085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

Be WISE: Stay Away, FAR away!

AUTHOR: Ronald - (U.S.A.)

I read the reports listed here, and must pretty much agree with most of them. I used to work there before I retired. If you were treated well, be thankful to the person that treated you that way. I assure you, that person did NOT get the same respect from the company!
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#2 Consumer Comment

My experience with this company has been excellent. They really helped me out!

AUTHOR: Panama City Homeowner - (U.S.A.)

As part of my nightmare experience with a general contractor in Panama City the gas contractor refused to finish the job and left my home with multiple code violations. Amerigas was a great help with getting me to the people who could really help me. They also reserved my new customer fill up price long after the price went way up and didn't charge for services that the other gas supplier in town would have.
They even supplied documentation that I will be using in an upcoming lawsuit with the general contractor. They went over and above the call of duty with me.
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