- Report: #908277
Report - Rebuttal - Arbitrate
Complaint Review: Ameriprise Insurance Company
Ameriprise Insurance CompanyDe Pere, Wisconsin United States of America
Ameriprise Insurance Company Canceled my homeowners policy due to their admitted error, then offered to reinstate my policy @ a much higher rate. De Pere Wisconsin
*Author of original report: Progressive Casualty insurance Company didn't make the data error or cancel my policy, it was their partner underwriting company.
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On 7/06/12 I received a cancellation notice from Progressive for failure to pay and that in order to have it reinstated I would have to pay a years premium in advance. I called Progressive who after investigating the situation found out that although I sent them the correct account information Progressive entered my checking account incorrectly and therefore the debit they sent to my bank was declined. Because of their mistake I had no homeowners insurance from 6/23/2012 thru 7/06/2012. Progressive in an email told me that it was their mistake and that they would take care of it.
About an hour later I received an e-mail from the women I spoke with stating that it was their fault and that they have reinstated my policy at a higher price. The new charge would be $162 for the first two months and $81.97 for the next 10 months. Not only did I not have homeowners insurance for two weeks but once they found out it was their fault, instead of giving me a better price for my trouble, they increased the premium by $100.00.
This report was posted on Ripoff Report on 07/07/2012 08:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ameriprise-Insurance-Company/De-Pere-Wisconsin-/Ameriprise-Insurance-Company-Canceled-my-homeowners-policy-due-to-their-admitted-error-th-908277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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