• Report: #312176

Complaint Review: Ameriquest, Citifinancial Mortgage & American Title Co

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  • Submitted: Tue, February 26, 2008
  • Updated: Thu, June 19, 2008

  • Reported By:Jackson Tennessee
Ameriquest, Citifinancial Mortgage & American Title Co
PO Box 9023 Des Moines, Iowa U.S.A.

Ameriquest, Citifinancial Mortgage & American Title Co Totally Made up Fraudulant Appraisal among other Violations Des Moines Iowa

*Author of original report: Citifinancial did modify this Loan !!

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I originally bought my home in 1985.I got it refinanced from Ameriquest July 15, 2005 so that I could tear out walls where mold had got all between the walls. My insurance would not cover mold and we were starting to have health issues from it. I had also wanted to do home repairs such as put in a new pool liner, and fix a wrap around deck that was so rotten we could no longer walk around it for fear of falling.

When I talked to Ameriquest they said they would need to send an appraiser out of Memphis to do the appraisel. I thought that to be a bit strange since we have probably 30 good appraisers in our local area and Memphis is 90 miles from me but I did not argue. I was never asked to provide anything for my stated loan--not even an application! I really thought this was so easy!!

Then a few weeks later they sent a guy down from Memphis to close my loan at my office. He walked in joking and in a good natured way saying "Well at least I won't have to go over these papers with you because you see these kind of things every day. If you don't sign then you know you just don't get the loan!". For some crazy reason I trused the guy and just signed where he pointed!!! Now I cannot believe I did such a crazy thing!! He went over those papers in about 15 minutes then said he would have to mail me copies of everything!

A few days later the title company called me to come get my check of the proceeds from them. I thought I was getting back over $30,000 but when I went to get the check it was only for $110. because they had paid off some credit cards and I was left with nothing to fix up my home repairs with!! The title company did not have my paperwork but said I should get it soon.

I have tried for 2 1/2 years to see my appraisel or any paperwork and I finally got it yesterday. Now I see why it was hid from me. All of the properties used as comps were made up!! The appraiser has pictures of totally different homes that do not even match the addresses!! I have proof and have now made pictures of the homes that are actually at the addresses that were given on the appraisel. None of the comps at all are in my neighborhood!! None of the 3 comps are real!!One is even a commercial building.!! The appraisel says I am in South Jackson and I am in North Jackson. It says I am near Hwy 80 and there is not a HWY 80 in my state that I am aware of!!! It says I have vaulted ceilings and I do not! It says I have 3 fireplaces and I do not! It says I have 3800 sq ft when I only have 2640! No home in my neighborhood has ever sold even close to $200,000 and mine appraised for $294,000! It is over appraised about $100,000!! My payments are almost $1900 mo which does not include taxes and insurance.There was no mention on the appraisal of anything needing repaired when it so badly needed so many things done! It's just all totally fraud!

This Ameriquest mortgage was assigned to Citifinancial in 2006. I have not made my payment this month so I am now 23 days late again and I cannot pay the property taxes that are due since my payments are so expensive. In July 2007 I got a 2 month extension from Citifinancial so I am not sure they will be so willing to help me now and I just do not feel like it's right to be paying payments of almost $1900 on a house that should be valued at around $150,000 even if it were fixed up. If only I had been given the correct paperwork when I closed rather than 2 1/2 years later none of this would have happened.

I have no money to hire an attorney to help me. Most people would just walk away from a home with mold filled walls (causing so many health problems)a rotten deck, a huge hole in the back yard where a pool once was and so many things needing repaired but this is the home where I raised my children. It's the home I bought with my deceased husband! It's just home! I really bad want to save it!

Frances
Jackson, Tennessee
U.S.A.

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This report was posted on Ripoff Report on 02/26/2008 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ameriquest-Citifinancial-Mortgage-American-Title-Co/Des-Moines-Iowa-50368-9023/Ameriquest-Citifinancial-Mortgage-American-Title-Co-Totally-Made-up-Fraudulant-Appraisa-312176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Citifinancial did modify this Loan !!

AUTHOR: Frances - (U.S.A.)

Citifinancial did modify the terms of this loan (that was originated by Ameriquest.) They got a new appraisal for $180000 (the original fraudulant one was $294,000!) and they gave me a modification loan for 105% based on the new $180,000 appraisal. Citifinancial also reduced my interest rate and extended my loan to 40 years.They also sent in a complaint on the appraiser to the Tennessee Appraisal Board. It has been a real struggle to prove all of the fraud that was done through Ameriquest but now I do feel like I can handle my new payments. My thoughts and prayers are with all of the other folks who are going through similar cases of fraud with their loans. I wish each and everyone much success in getting things straightened out.
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