OK I THOUGHT THAT ADAM GETTING WHACKED WAS THE FUNNIEST THING, BUT REPLACING HIM WITH FRANK CORTINAS IS EVEN FUNNIER..IT IS HILARIOUS.
IT GOES TO SHOW YOU AMERIQUEST HAS NO INTENTION OF CORRECTING THE "PROBLEM ie fraud" THEY ARE JUST COVERING IT UP WITH ANOTHER GREASE BALL.
From BAD to WORSE; every one at ameriquet (assuming you've been there more than a few months.) Knows exactly what is going on. ALTHOUGH NOT ALL OF US PRACTICE THESE TACTICS TO BOOK LOANS. I even reported Frank Cortinas for Fraud, sexual harrassment, and drug use w/ my AEs..I know Adam, and I know Frank Very Well. I would not compromise myself to fatten his wallet (since that is where his self esteem is derived from." I reported it to HR, and asked for a transfer as I had worked under this tyrant for over a year...I was tired of his threats, and constantly asking me to do the wrong thing, and upon my refusal to do so, he would encourage me to call "my peers" his boys he brought out from Florida who were the other managers in our area, to see how they run things in their branches.
I TOOK MY OFFICE TO #1 IN THE COMPANY. by playing by the rules, but once the fraud caught on like wild fire in his area, and in california...and the east coast. and midwest...hell all over the country. It made it impossible to compete, by booking loans the right way. I was fed up and reported him, and transfered, and HR was constantly harrassing me every day in my new office, and within 2 weeks of me reporting Frank, I was demoted to an AE, after managing for 3 yrs, and two months prior, my regional had offered me a promotion, which i did not accept, due to family issues at hand.
so in JUNE i was given a promotion, which i declined due to my mother's health (cancer at 57 yrs old) and in JULY my mother passed away, i came back to work 2 days after her burial, because my branch needed my help because, Frank was in the Bahamas, and was not available to step in for me while i was out for my mothers funeral, and then in AUGUST I report him, and I transfered. I reported him on August 17th, August 18th I was transfered, and SEPTEMBER 3rd I was demoted to an AE, because of referrals i would occasionaly get from my husband, which frank knew about and approved.......and HR insisted on calling these referals LEADS, and I was demoted because it was a policy violation to receive Leads?? LEADS are paid for ..purchased, or fee is paid out. My husband would simply refer customers he could not help out with a loan over to my AEs. He could not help them, because he works in the "A PAPER" world. So how is that a LEAD? FRANK TOLD ME IT WAS FINE TO CALL, AND ENCOURAGED IT HE WOULD ASK MY HUSBAND FOR BUSINESS HIMSELF.
SO HOW IS THAT A LEAD?? SOME ONE PLEASE TELL ME BECAUSE THE Knuckle Head in HR could not tell me the difference, and she was an HR MGR?? I asked 4 times in our coversation what then is the difference between a lead and a referal? each time the answer was, and I quote "If you as a branch mgr do not know the difference between a LEAD and a REFERAL then we have a SERIOUS problem." so that was my answer when I wanted her to explain to me the difference between the referals we received from my husband once in a while, and so did the honolulu office too...and a LEAD???
Not once did they ask me any specifics of my allegations towards Frank...the only problem HR could find in those 2 weeks...was that my husband sent the company business he could not do at his work!!! So I was demoted just because I ratted out the TOP DOG on the west coast...and HR, and MY regional wanted to shut me up as fast as they could.
A REFERAL vs A LEAD After close to 5 yrs of working my butt off for this company, after being offered 4 promotions in total, being a top producing AE and a top producing branch.. I was demoted over a matter of semantics. Referals which HR insisted upon calling Leads, (which i had received approval from my boss Frank to call on...that they were not LEADS. but referals...he told me make sure my AEs check them in the DO NOT CALL list before attempting to reach the prospective customer.)
AMERIQUEST HAS DONE SO MUCH DAMAGE TO ME PSYCHOLOCIGALY, I WILL NEVER FULLY RECOVER. ALL OF THE STRESS AND HARRASSMENT, AND FEELING I HAD PUT SO MUCH INTO A COMPANY THAT TOOK A DUMP ON ME FOR DOING THE RIGHT THING....ON TOP OF JUST LOSING MY MOM....I SNAPED...EARLY MORNING SEPTEMBER 4TH around 4:00 am I was admitted to ER at St Joseph's hospital in Orange..for attempted suicide. I was in the "behavioral health" unit for a long time, so i would not hurt myself. I still can't understand all of this, and I am still under heavy supervision, and in therapy.
THANKS AMERIQUEST!! THANKS ALICIA STEELE, LACHELLE, MIKE, FRANK.....BECAUSE OF YOUR LIES AND ATTEMPTS TO C.Y.A.
I ALMOST LOST MY LIFE, AND I HAVE BEEN IN MAJOR DEPRESSION EVER SINCE...I CAN'T EAT, I CAN'T SLEEP, I HAVE THOUGHTS OF HURTING MYSELF, I CAN'T THINK STRAIGHT, I HAVE NO SHORT TERM MEMORY, I HAVE NO DESIRE TO LEAVE THE HOUSE OR TALK WITH ANYONE, NO INTEREST IN ANYTHING. SOMETIMES NOT EVEN AN INTEREST IN MY LIFE. I HAVE LOST 30lbs.....I AM DEFFICIENT IN EVERY VITAMIN, MINERAL, AND AMINO ACID...I TAKE 8 DIFFERENT MEDICATIONS A DAY...WHICH HAVE INTERESTING SIDE EFFECTS.....SO IN A SENSE AMERIQUEST DID TAKE MY LIFE FROM ME.....I AM PHYSICALLY STILL HERE, BUT I AM NOT A FUNCTIONING PERSON...I HAD A MENTAL BREAKDOWN.
GLAD TO KNOW "I AM MORE THAN JUST AN EMPLOYEE." WHAT A BUNCH OF HORSE SH*T THAT IS.
From the sales force (AEs), Managers, Area Mgrs. Regional Mgrs, and The "V.P." of sales (whatever that is?) but Mary Jo makes the company look like they appreciate women too. (b.s.) to Wayne Lee the President over this mess we call Ameriquest....to the owner of the entire mess including all other comanies under Ameriquest Capital Corp. Roland Arnall, who is the 103rd richest man in America, and contributes heavily to both republican and democrat parties.
From the looks on the surface, Ameriquest to the consumer looks like it is the next happiest place on earth next to Disneyland. Their commercials, sponserships, donations, and even their lame blimp.
But on the inside it is a nightmare, it is a sweatshop for loans. A web of Fraud through out the country. All you customers out there who thought no one could help you...no one could give a loan, but ameriquest was able to. ?????? doesn't that make you wonder how they did it? THEY DOCTORED UP YOUR PAPERS, and you got a loan.
What a MESS AMERIQUEST HAS BECOME!!!!
ps: Minnie ME Cortinas...congratulations on your BIG promotion, at least it will get you out of California... and in my eyes the timing seems very very peculiar.
ONE MORE THING FRANK Tell your CHICK to STOP CALLING MY CELL PHONE!!! Why does she even have my #?? VERY ODD!! Oh and did you hear LESLIE QUIT AND MOVED BACK TO OKLAHOMA...odd timing there too...I guess you finally figured out dating one of your processors, was not good for your career.
Good luck as a regional...hopefuly you wont be such a dumbass this time...oh is Alicia still your HR rep, or are you going to have to put some one new on "your payroll?"
Huntington Beach, California
U.S.A. Click here to read other Rip Off Reports on Ameriquest Mortgage Company