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  • Report: #844302

Complaint Review: Amerisave Mortagage

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  • Submitted: Fri, February 24, 2012
  • Updated: Mon, February 27, 2012

  • Reported By: Moe — Banning California United States of America
Amerisave Mortagage
One Capital City Plaza 3350 Peachtree Road 10th Fl Internet United States of America

Amerisave Mortagage Bait & Switch, approved low rate then cancelled loan to switch to higher rate, Internet

*UPDATE Employee: Customer Service

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Amerisave has an automatic online interest rate calculator - which gives attractive rates.  These were later confirmed by the company after FICO scores and income was submitted to Amerisave. I was presented with a "good faith estimate" and had to pay for the appraisal.  Had appraisal and a lode of paperwork (tax returns, banckl accounts, checking acocunts etc) sent to Amerisave. All this was verbally approved as meeting loan guidelines. 

awaited approval at stated rate but was denied.  I applied in early February and by the 25th they said they wanted my yet unfiled 2011 Tax returns.  They notified me that Loan was cancelled and If I want to get a loan they would await my 2011 tax returns which in the USA is required by April 15, two month hence. This is a tactic to extract more fees and increase the loan rate, as rates are increasing daily.  I have excellent credit and make a good income way more than the ratio required for this loan.

This report was posted on Ripoff Report on 02/24/2012 06:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amerisave-Mortagage/internet/Amerisave-Mortagage-Bait-Switch-approved-low-rate-then-cancelled-loan-to-switch-to-hig-844302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Customer Service

AUTHOR: Amerisave Customer Service - (United States of America)

Please contact Amersiave Customer Service at 866-970-7283 to discuss your experience. Thank you I look forward to speaking with you.
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