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Report: #844302

Complaint Review: Amerisave Mortagage - Internet

  • Submitted:
  • Updated:
  • Reported By: Moe — Banning California United States of America
  • Author Confirmed What's this?
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  • Amerisave Mortagage One Capital City Plaza 3350 Peachtree Road 10th Fl Internet United States of America

Amerisave Mortagage Bait & Switch, approved low rate then cancelled loan to switch to higher rate, Internet

*UPDATE Employee: Customer Service

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Amerisave has an automatic online interest rate calculator - which gives attractive rates.  These were later confirmed by the company after FICO scores and income was submitted to Amerisave. I was presented with a "good faith estimate" and had to pay for the appraisal.  Had appraisal and a lode of paperwork (tax returns, banckl accounts, checking acocunts etc) sent to Amerisave. All this was verbally approved as meeting loan guidelines. 

awaited approval at stated rate but was denied.  I applied in early February and by the 25th they said they wanted my yet unfiled 2011 Tax returns.  They notified me that Loan was cancelled and If I want to get a loan they would await my 2011 tax returns which in the USA is required by April 15, two month hence. This is a tactic to extract more fees and increase the loan rate, as rates are increasing daily.  I have excellent credit and make a good income way more than the ratio required for this loan.

This report was posted on Ripoff Report on 02/24/2012 06:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amerisave-mortagage/internet/amerisave-mortagage-bait-switch-approved-low-rate-then-cancelled-loan-to-switch-to-hig-844302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Customer Service

AUTHOR: Amerisave Customer Service - (United States of America)

POSTED: Monday, February 27, 2012

Please contact Amersiave Customer Service at 866-970-7283 to discuss your experience. Thank you I look forward to speaking with you.

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