- Report: #478527
Report - Rebuttal - Arbitrate
Complaint Review: Amerisave Mortgage
Amerisave Mortgagewww.amerisave.com Atlanta, Georgia U.S.A.
Amerisave Mortgage Unauthorized charge on credit card Atlanta Georgia
*UPDATE EX-employee responds: Typical Amerisave Blame the customer
*UPDATE EX-employee responds: Former employee...
* : COMMUNICATION IS GOOD
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When I cancelled my application after I received their closing quote which was 8500.00 more than my local mortgage company was charging, I cancelled my application via email to their representative I had been talking with.
On August 10, I received notice from Discover that I had a large purchase on my credit card. When I looked at my account, I saw a 500.00 charge on my card for Amerisave. I gave no permission, either verbally or via Internet for the 500.00 charge. I immediately tried to contact the rep and sent him an email telling him to remove the charge. I also called my credit card company to remove the charge and investigate. I am also going to contact the BBB about the practice.
The scary thing is they now have carte blance with my card, or anyones' cards for that matter to make unauthorized charges. This is a totally unethical way of doing business.
Winter Garden, Florida
This report was posted on Ripoff Report on 08/11/2009 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Amerisave-Mortgage/Atlanta-Georgia/Amerisave-Mortgage-Unauthorized-charge-on-credit-card-Atlanta-Georgia-478527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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