• Report: #27436

Complaint Review: Ameritrain Inc.

  • Submitted: Tue, August 20, 2002
  • Updated: Thu, August 22, 2002

  • Reported By:Franklin NC
Ameritrain Inc.
8801 JM Keynes DR Charlotte, North Carolina U.S.A.

Ameritrain Inc. I Would like to say my part, Former IT director. Charlotte North Carolina

*UPDATE EX-employee responds: Doug Davis is the only one to take the blame.

*UPDATE EX-employee responds: I agree with Scott...

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I would like to start by saying that I appologize to all of my former students for the situation that has occured. I have sat by for the last four months and have kept reading this site watching the actions of my former employer come full circle. I will start by saying that the Team in charlotte was doing everything WE could to provide the best training for our students. Say what you will, but that was our intent. The corporate office however was only concerned with one thing, the amount of money we could charge and the amount of seats we could fill. Every idea that could improve the quality of the courses we were delivering was looked at. Those which could be implemented locally without need for additional resources were, and any idea that took away from the pure profitiability of the courses was declined by the corporate office. For those of you who are angry about the level of service at ameritrain, I understand completeley and you should be. The way the buisness was run was flawed from the begining.

I would also like to say a few things to various people who wrote in on this site.

Obviously you have know idea what happened when I left. I was not fired for not being certified. I was fired because I taught an extremly poor course and management deemed it easier to fire me than refund the 45,000 tuition payed by all of the students in that class. For the record I am certified in the following areas.

MCP 2-99
NT4.0 WS
NT4.0 Srvr
NT4.0 Net ess

CCNA 3-01

A+ 2-01

I also started in this industry in 1995, when I enlisted in the Navy. I planned a corporate wide deployment of windows 2000 in febuary of 2000 and rolled it out in may when the final code was released. So I do know a thing or two about windows 2000 as well. I didn't finish the MCSE because I was too busy working. My fault, but my job came first.

I am obviously the instructor you were meaning. I guess all of the time I tried to help you and David doesn't matter. Nor does the fact I was juggling 2 classes in addition to yours. I imagine that doesn't come to mind when your bashing someone who isn't arguing back. You said you really enjoyed Steven, but I was horrible. I'll let you in on a secret, I trained steven. I recall helping quite a bit as you and david were gearing up for your A+ tests. It doesn't matter anyway, beacuse you had the drive and the focus to take and pass the test, no matter what I said to you or showed you. That is when you learn the most.

Kevin and Angela,
I was there when you were not... It was in the neighborhood of 7 or 8 classes which you missed. I also never recived any indication from you Steven was not up to your expectations. I also recall polling you several times to see if you were having any problems. Your reply was always no. The reason I remeber this very well is because I was paying extremly close attenetion to your course beacuse it was the first time steven had taught for me.

The training curriculium at Ameritrain really wasn't that bad compared to the rest of the schools in the area. That is where the problem lies, it was good enough to get by. Ameritrain is no worse than any of the other schools in the area, they just had greedier mangement at the corporate level. This has been coming for about a year now. Ameritrain is notorious for not paying its bills. They at one time owed Time Warner Cable over 4 months of unpaid cable modem service. The Atlanta campus has also closed in the same way Charlotte did. Pack up and get out of town before any one notices. I think any of you who feel wronged by this company should sue them. Channel 9 showed up in atlanta about 20 minutes after eveything had been cleared out. Bottom line, they are a bunch of liars. All of them.

I hope that everyone who has dealt with ameritrain will come away with what is owed to them. I still feel a professional responisbility to my students, even though I am no longer employed with ameritrain. Because of this I have set up a mailbox at hotmail for you to contact me by. ameritrainchnc@hotmail.com Please feel free to send any questions or problems you may have to that address. I am doing this to help my students complete their goals of becoming certified. I will not be teaching any classes but will be glad to offer technical explanations to questions.

Franklin, North Carolina

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This report was posted on Ripoff Report on 08/20/2002 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ameritrain-Inc/Charlotte-North-Carolina-30068/Ameritrain-Inc-I-Would-like-to-say-my-part-Former-IT-director-Charlotte-North-Carolina-27436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Doug Davis is the only one to take the blame.

AUTHOR: Joe - ()

I have to come forward and state for the record that Scott, was incredibly knowlegeable and fully certified to teach an MCSE course. The problem with his instruction was from the corporate end and not being able to have the resorces to give you the extras. Scott had many ideas to improve the instruction in Charlotte, but always turned down when submitting new ideas to the main office.

Please don't take any anger or frustration out on the instructors or the employees of these schools, there is only one person who needs to be lashed and punished, and that name is Doug Davis. Heck, even the little finger puppet (Steve Gouveia), just did everything Doug told him to do for the money, and still is. It will be quite a shock to him when Doug does the same to him.

I wish the best of luck and much success to all of you... Previous students and employees alike! Most of all I pray for justice to be served in the part of Doug Davis.

Former Director
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#2 UPDATE EX-employee responds

I agree with Scott...

AUTHOR: ex-employee - ()

I can only speak for the time I was there, but I feel that we did work very hard at offering a solid education in Information Technology. Again I will state that Scott was very knowledgable and through in his instruction. Ameritrain did not require it's instructors to be certified in everything. We tried very hard to get additional instructors in Charlotte to lighten the teaching load. Over 50% of my weeks there were double shifts. d**n hard to teach over 12 hours a day. I saw Scot do triple shifts, which is aound 70 hours.

I learned alot from Scott taking his MCSE, A+/Net+ and CCNA classes. He worked with me to improve my instruction everyday I was there.

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