Background: I enrolled in Ameritrain for two courses in April of 2000. MCSE for Windows NT 4.0 and Novell Netware 5.0. The NT 4.0 course went fine. I was told that the Novell Netware class wouldn't start for awhile and I had up to two (2) years to complete the second course.
I called back occasionally to check on the Novell class with no luck. Now we are into 2001 and still no Novell class. Ameritrain kept reassuring me that I still had time to complete my second class. In December of 2001 I was told by Ameritrain that the Novell class had been discontinued and that I could enroll in the Solaris 8 class or the MCSE for Windows 2000.
I chose the MCSE for Windows 2000 and was told that I would have to get approval because it was $8600.00. I had originally paid only $7500.00 for both classes. I was called back and told that I could take that course. Enrollment was for March of 2002. Three weeks into the course I had to rephase because of 12 hours shifts at work. Ameritrain said no problem, you are allowed one rephase.
New class started on July 16, 2002. Classes were to meet on Tuesdays for 4 hours and all day Saturday. Class met the first Tuesday. Instructor said that he wouldn't be there for the Saturday class. No class Saturday. The following Tuesday we had class, but with a different instructor. New instructor said that old instructor had quit.
The following Saturday, arrived at Ameritrain to find the building locked. Stood outside with other students for 30 minutes before leaving. The following Tuesday, same situation. Tried calling other locations in PA and Atlanta with no help. The following Saturday was the same. Building locked.
Checked the Ameritrain Website and saw that the Columbia office was closed. Contacted Ms. Judy Hendrickson of Maryland Higher Education Commission and added my name to the long list of students. She sent out a survey which I filled out and sent back. Called her back for an update and was told that Sallie Mae was paying for students to attend training elsewhere but I wasn't shown as being a student at the time of closure.
In conclusion: I am stuck paying the initial $7500.00 plus interest for two courses when I have only received one. Next step is to find out why I wasn't on Sallae Mae's list as being a student at the time of closure. More to follow.