• Report: #920931

Complaint Review: Amex Limo Service

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  • Submitted: Wed, August 01, 2012
  • Updated: Wed, August 01, 2012

  • Reported By: LadyJac — Trenton New Jersey United States of America
Amex Limo Service
2124 Mill Avenue Brooklyn, New York United States of America

Amex Limo Service Amex Limousines Con artisits Brooklyn, New York

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I reserved the 30 seater Hummer Killer stretch limo for my 10 year vow renewal ceremony. Two days before, I called to confirm that everything was ok, and some lady called Anna said yes, everything was fine. Less than an hour later the manager left me a voicemail saying all of a sudden the limo was no longer available and they would be upgrading me to a 50 seater party bus WHICH I DID NOT WANT and it didn't even fit 50. Was most certainly not an upgrade. I called on the hour every hour all day Thursday and Friday and no-one ever answered and both voicemail boxes were full. Totally unprofessional.

The bus came with a driver and friend who were both dressed shabbily. It was decent inside but outside looked like a commercial bus. Ugly. I was very disappointed. They conned us because I'm pretty sure they rented out the car I had booked, probably got a higher price. I will be writing reviews on every wedding website and report them to the BBB.

This report was posted on Ripoff Report on 08/01/2012 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amex-Limo-Service/Brooklyn-New-York-11234/Amex-Limo-Service-Amex-Limousines-Con-artisits-Brooklyn-New-York-920931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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