- Report: #623122
Complaint Review: Amscot , amscot Tax Services
| Amscot , amscot Tax Services
tampa, Florida United States of America |
|
Amscot , amscot Tax Services Misleading, Appears to be Professional - they are not, Long drawn out interviews with different people asking the same questions tampa, Florida
*UPDATE EX-employee responds: Amscot training procedures
*Consumer Suggestion: Helpful Hints for future job requests
*Author of original report: Amscot, Amscot Tax Services, Misleading, Appears to be professional - They are Not, Long drawn out interviews with people asking the same questions, Tampa, Florida
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This report was posted on Ripoff Report on 07/14/2010 11:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Amscot-amscot-Tax-Services/tampa-Florida-/Amscot-amscot-Tax-Services-Misleading-Appears-to-be-Professional-they-are-not-Long-623122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
Amscot training procedures
AUTHOR: marvin - (United States of America)
SUBMITTED: Thursday, March 15, 2012
I already had a new job and Amscot offered me one at a 25% higher salary, so I was excited. My wife is pregnant, so a raise like that would come in very handy. I also interviewed with Matt and he actually saw me in a decent amount of time. I talked with him for a short while and he asked me if I owned my vehicle. I stated yes we did (my wife and I). He asked if I rely on anyone else to get to work I told him "no". I told him that I have a job overnight and would like to keep working there as well. He told me I needed to quit it because I had to have an "open availability".
It seemed to go well and he said he'd get back with me if they chose me. The next day he called. He said Amscot wants to go ahead and hire me. He emailed me the paperwork and we went over it. We wondered if I should quit my steady job for this, and decided to go for it. There's no room to stand still when an opportunity arrives, or so we thought.
My wife pointed out that there's a thirty percent failure rate in training. I saw that the paperwork also said as long as I pass the quizzes and final test, I would move on to week two (at a branch). I told my wife that I'm great with numbers and shouldn't have a problem.
She agreed and I called back Matt and told him I'll take the job. He told me to do the drug test and follow the instructions on the paperwork.
I went to training in Tampa (over 40 miles from my house) on a Monday. I was so excited about doing all the modules, I was finishing one while the trainer, misty, was speaking (so were two other trainees). She said how rude it is was to do modules while she was talking, even though she also said we need to multitask earlier in training!
After class I apologized for doing the module while she was talking and would not do it again.
The next day we watched a video. She dimmed the lights and it ran for about an hour. Because I had a job that was graveyard shift, it was hard for me to keep my eyes open for the video at the end because that was the normal time I would be sleeping. This happened twice more during long videos.
Throughout the week I took all the quizzes and passed them all. All this time, the Russian girl that was also in the class was having a hard time with them (probably since her first launguage is not English). They repeatidly took her to the back and coached her. They eventually gave her the modules to do on paper to help her.
They hired someone for IT and he was doing a little better on quizzes than I was.
On Thursday, misty pulled aside one of the people after class. She was gone from training. She also pulled me aside. She expressed that they were unhappy with me dozing off during videos. I told her I'm sorry, I was recently working overnights and had to adjust to staying awake during the daytime. She also said that I was leaving as soon as 4pm rolled around. I told her that I had to pick my wife up. She didn't like that. She said that Matt told me I needed to be the only one to use my car. I told her Matt only asked me if we had a car and if I can get to work without relying ob anyone. I told her I took that question as "can you get to work no matter what?"
I told her I will be sure to use the car to get to and from work, and I'll have my pregnant wife use the bus (since I already screwed myself out of my old job). She said she'll have to speak to "HR" about it and let me know.
The next day was the day of the final. Before class I asked her what the answer was and she said she didn't know yet. Later, i noticed a result of the class' performance in the break room. I had a 1.95 (2.0 is meeting expectations). IT trainee had 2.01 (I believe). He three remaining females all had 2.17! How did all of them score the same exact odd number?! I smelled a rat.
The day went normally. I took the final and finished before anyone else (I don't believe in stretching things out if I know the subject matter) and passed with a 95. She saw this. She went to the IT trainee and said "excellent" when he scored a 96. I knew it was bad news for me. I filled out all the paperwork, seemingly finalizing my training when she pulled me aside again.
She told me that "HR" decided to let me go. They were unhappy with my performance. I asked her "Even though I passed all the quizzes and final with no problem?" She said it didn't matter. She gathered my things and I asked her, "Remember yesterday when you pulled me aside and questioned my devotion at the end?" She said yes. "I drive over 80 miles round trip to get here, if that's not devotion.... I don't know what is."
#2 Consumer Suggestion
Helpful Hints for future job requests
AUTHOR: lnj4ever - (United States of America)
SUBMITTED: Saturday, May 07, 2011
#3 Author of original report
Amscot, Amscot Tax Services, Misleading, Appears to be professional - They are Not, Long drawn out interviews with people asking the same questions, Tampa, Florida
AUTHOR: Slighted2 - (United States of America)
SUBMITTED: Wednesday, July 14, 2010

