Sometime this year, 2010, I went to one of Amscot's Job Fairs. I was very excited because the advertisement on television and on the internet for prospective employees were not only enticing but seemed like Amscot would have been a great place to work. I went to the job fair on the day that was advertised and I interviewed with a man named Matt. Matt appeared to not know what he was doing, had me waiting for quite sometime while he doodled away on a laptop in the back then he disappeared somewhere for another few minutes. When he finally came back to the interview area, I sat with him and went over my online application which I filled out there on their computer. He asked a lot of questions pertaining to my employment background, education etc, all of which were already on the printed online application I filled out. He came across as senseless and insensitive while talking to me. As the time ticked away and with the barrage of questions he came to the question of confirming what I had put on the application form which was time off requested for the end of the year. He asked if I needed time off and I said yes. Prior interviews I've been on, I never had a problem being honest by letting the prospective employers know I already had plans and needed some time off. If it wasn't feasible for the prospective employers they would say so right there and then in the interview. This senseless man Matt, did not elaborate on the time off I was requesting so to me it was not an issue. So, finally the interview came to an end after about 25 minutes of teeth grinding with Matt. He told me Amscot will do a background check, employer verification and whatever else they do and I should expect a call back the next before 6 p.m. if they considered hiring me. I did not get a call back by 6 p.m. the next day so I decided to call the following day. Amazingly, someone from HR/corporate picked up the phone, her name was Lisa. I asked her for status of my application, she checked then came back to the phone and said unfortunately my application did not "move forward" those were her words. So, I asked what does "move forward" mean she said I was not considered. I asked her why she said because I requested time off. So, I told her during the interview with Matt, he did not mention that it would have been a problem. She said he should have and I told her he didn't. Bottomline, I wanted the job so I asked her if I unrequested the time off if that would change things in the direction of reconsidering me for hire. She said it should. She made a note on my application, told me she would resubmit it and I should hear from Amscot within 2 business days by the magic time - 6 p.m. To my amazement, Matt, called me by the magic time 6 p.m. the following day. I had a second interview with him. I got to the AMCSOT location and of course he had me waiting again although the interview was a set time. 15 minutes went by after getting there before my scheduled interview time. I had no choice but to wait until he took his time and finally called me to his desk. Mind you all this time waiting, I noticed with the nasty thunderstorm we were having that day, rain was pouring in through a crack and electrical gadgets on the floor was getting drenched. To me that was negligence on AMSCOT's part because that is a security hazard which could have gone bad. AMSCOT was aware of the rain leaking in because they had plastic covering the electrical components on the floor. For such a "so called" big company they could have secured the area properly.By not doing so, their innocent customers and even AMSCOT's workers are at risk due to an electrical circuit malfunctioning. Ok, back to my callback interview with Matt, another teeth grinding experience. He told me the background check came back and all was good then asked me if I had called corporate and gotten everything straightened out. Can you imagine that stupid question? Had it not been for his inefficiency I wouldn't have to had called corporate to straighten out the issue of the time off. That was his job to elaborate on the pertinent points during my interview. I wanted to tell him that but of course I couldn't - hey I wanted the job !!!! Then he elaborated on how great AMSCOT is, blah, blah, blah and how they promote easily and if I aspire to be a supervisor that can come easily and an added plus is if I had supervisory experience blah, blah, blah. So I told him I had supervisory experience, of course he looked shocked and lost when I told him that. Mind you he had my resume in front of him which clearly stated that as well as my online application. So the interview ended and I was waiting for the last callback to secure the position. He called me back the same day in the afternoon and left a voicemail to contact him.I called back but got his voicemail so I left a message that I was returning his call. He called me about 9 a.m. the following day to say I got the job and wanted me to meet with him in another one of Amscot's locations to arrange for a drug test which I did. I signed some final paperwork and he told me the training started the following Monday. This meeting with Matt was on a Friday. So here it is I have a piece of paper outlining the dress code and other pertinent details for the training session which would have lasted a week. Monday morning came and I showed up at the training session in a blue shirt as they stipulated. I got called out by Lisa telling me the shirt wasn't appropriate because it wasn't long sleeve which she said was the stipulation. I told her the list of things in the stipulation Matt gave to me said long sleeve shirt but nothing about how long and what was not acceptable. She said it was there, so I pulled out the sheet and showed her, she looked at it then said "well it's in the handbook". I told her I didn't have a handbook so I don't know what she was talking about. The shirt I was wearing had sleeves which were about an inch or two above the wrist. In their stipulation they said long sleeve shirts should be worn - nothing about the non-acceptance of an inch or two above the wrist, actually nothing defining exactly how many inches above the wrist that would be unacceptable. The other thing was, I was a few minutes late and I had a valid reason why. So, after filling out a gazillion paperwork, then giving it to an Amscot gentleman in the training room, the video was ready to be started for us the trainees to watch. About 3 minutes into the video when they dimmed the lights, Lisa came back and got me. She told me to follow her. I did. She closed the door behind me then I was met by another woman who looked like she came straight from hell - no apologies for the description, that was my honest opinion of her when I first saw her. So she didn't give me a chance to explain myself just told me my whole performance was unacceptable and my recruiter (Matt) stated to let me "go". I asked what performance was she talking about then she said I was late and I wasn't properly clad meaning the length of the sleeves. I tried to explain myself and she wouldn't listen and told me to clock out and leave the building. Lisa chimed in that I was lieing that I wasn't told about the dress policy. I tried to explain myself that I was lieing, it was not properly outlined in the sheet I was given. Regardless, their minds were already made up. The other woman (not Lisa) asked another gentleman to escort me out while Lisa who was just standing there went and retrieved my personal property - pocketbook etc from the training room where the video was still showing. I felt so violated and felt like their action was quite drastic, especially for the first day of training. Isn't that what training should be about? Coaching prospective workers? I guess not. AMSCOT is almighty and it is AMSCOT'S way or the highway. It is what it is !!!! I felt like a criminal being ushered out or like cattle being herded out.
In the end, I am glad I didn't get the job because if AMSCOT's personnel can act so unprofessional, uncouth, insensitive, misleading, and most of all employing recruiters like Matt who are the forefront for AMSCOT who cannot conduct a simple interview correctly, that says a lot about AMSCOT'S reputation and what an unpleasant working experience an employee would undergo when working with them. If AMSCOT is so frightfully rigid at the first day of training, I would shudder to imagine the uncomfortable work experience I would have had had I gotten the job.
Lastly, I honestly, don't like to see the world in just "black and white" but I noticed at the job fair there were several minorities there trying to seek employment but in the training class I attended there were the "prized" 2 minorities AMSCOT chose as prospective employees. That left me thinking ???????
All in all the experience of seeking employment with AMSCOT was very unpleasant. I felt like I had to fight for that spot without any help from the recruiter Matt who I will reiterate to be someone who seemed as if he didn't really care. The end result being herded off AMSCOT's premises left such a pungent taste in my work life that I would not wish this experience on anyone after me seeking employment with this so-called "great company" as they advertise to be.
Stay away from AMSCOT if you can, the job is not "all that" and the employees look so bored each time I visit one of their locations.
Keep striving for the best AMSCOT, you'll get there one day. No hard feelings at all, just slighted. I'm very resilient, so AMSCOT is erased from my CPU !!!!!