- Report: #76485
Report - Rebuttal - Arbitrate
Complaint Review: Ancestry.com
Ancestry.comwww.ancestry.com Provo, Utah U.S.A.
Ancestry.com, myfamily.com ripoff, free trial cost $100, difficult to contact Provo Utah
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If I wish to cancel NOW I must pay $50.00! to cancel account. Nowhere on the website is this information spelled out. The date of your agreement is a secret. One cannot communicate with them except via phone.
I have used their products in the past, and they offer valuable information. Never again.
Their billing practice is a total ripoff, and the whole procedure is deplorable.
This report was posted on Ripoff Report on 01/06/2004 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ancestrycom/Provo-Utah-84604/Ancestrycom-myfamilycom-ripoff-free-trial-cost-100-difficult-to-contact-Provo-Utah-76485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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