• Report: #114540

Complaint Review: Ancestry.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, October 25, 2004
  • Updated: Tue, October 26, 2004

  • Reported By:Cleveland North Carolina
Ancestry.com
Internet U.S.A.

Ancestry.com - A Friend And Scam Buddy Of AOL Cancel in 30 days was set up to cheat users Internet

*Consumer Suggestion: Too late But....

*Consumer Suggestion: Too late But....

*Consumer Suggestion: Too late But....

*Consumer Suggestion: Too late But....

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

When I signed up for AOL (where they ruined my computer with buggy programs that cancelled out my brower), they offered me this FABULOUS chance to learn about my family. I could try ancestry.com for 30 days and see if I liked it.

Three days later, a nice lady called to see how I liked the service. I had not logged on. She said she would do a search for me. We tried three family members from different branches of the clan. No dice. We obviously don't exist.

I thought perhaps I'd have better luck with search, so I did log in once and only once. Online searching is one of my specialty areas. Again, I could not find any family members other than distant aunt Betty Carolyn. And, I didn't see anything of interest on this relative that I could call anyway.

I did look around a bit. They seem to only have little dull listings from the census like old addresses. Dull. Useless stuff in my opinion.

I marked on my calendar to cancel. Tried a couple of times. Never got through. Emailed 3 times. No response. Called on day 18. That's Good Friday. They were closed as well as Saturday and also Easter Sunday. So, the last three days of the trial, I COULD NOT cancel period.

They charged $99.99 (on Easter Monday I might add) for a crummy service I used about 10 minutes and then decided was not worth looking at even free. They set me up to cancel when they would not even be working.

They are a perfect match for AOL and that joint sales pitch. They scam people and get away with it. Two scams for the price of one. That's about as special as it gets.

If anyone calls from ancestry.com, hang up fast. Don't let them trick you into this worthless service with a high price tag.

Cyndi
Cleveland, North Carolina
U.S.A.

This report was posted on Ripoff Report on 10/25/2004 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ancestrycom/internet/Ancestrycom-A-Friend-And-Scam-Buddy-Of-AOL-Cancel-in-30-days-was-set-up-to-cheat-users-114540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Ancestry.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Too late But....

AUTHOR: James - (U.S.A.)

It is much too late for advice on what happened last Easter. This company has auto-renew and if you have not specifically cancelled yor subscription or subscriptions and gotten a cancellation number, I would call 1-800-262-3787 press #4 and cancel or your credit card may get billed again.
Respond to this report!
What's this?

#2 Consumer Suggestion

Too late But....

AUTHOR: James - (U.S.A.)

It is much too late for advice on what happened last Easter. This company has auto-renew and if you have not specifically cancelled yor subscription or subscriptions and gotten a cancellation number, I would call 1-800-262-3787 press #4 and cancel or your credit card may get billed again.
Respond to this report!
What's this?

#3 Consumer Suggestion

Too late But....

AUTHOR: James - (U.S.A.)

It is much too late for advice on what happened last Easter. This company has auto-renew and if you have not specifically cancelled yor subscription or subscriptions and gotten a cancellation number, I would call 1-800-262-3787 press #4 and cancel or your credit card may get billed again.
Respond to this report!
What's this?

#4 Consumer Suggestion

Too late But....

AUTHOR: James - (U.S.A.)

It is much too late for advice on what happened last Easter. This company has auto-renew and if you have not specifically cancelled yor subscription or subscriptions and gotten a cancellation number, I would call 1-800-262-3787 press #4 and cancel or your credit card may get billed again.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory