- Report: #1024561
Report - Rebuttal - Arbitrate
Complaint Review: Ancestry.com
Ancestry.comInternet United States of America
Ancestry.com Hidden recurrent billing , Internet
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I only found out about the charge when I looked over my bank statement. When I called to ask for a cancellation and reimbursement, I was told that I had only seven days from the charge to apply for a reimbursement. Since they don't tell you they are charging you that renewal fee, you would have to be very lucky to discover they are charging you within the time frame they set forth.
This strikes me as pretty obviously a scam. I'm hoping some enterprising lawyer undertakes a class action suit; if so, please sign me up for it! (And if you know of any underway, please let me know.)
This report was posted on Ripoff Report on 03/06/2013 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ancestrycom/internet/Ancestrycom-Hidden-recurrent-billing-Internet-1024561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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