- Report: #73811
Report - Rebuttal - Arbitrate
Complaint Review: Ancestry.com
Ancestry.comwww.ancestry.com Internet U.S.A.
Ancestry.com Liars Thieves On-line Internet
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When I finally did get through, the womens I talked to assured me that they were having phone trouble and that my late cancelation would not be problem. She claimed to cancel my "free" membership.
Two or three months later when I was reviewing credit card bills I noticed that I had been charged around 100 dollars twice by ancestry.com. When I called them to find out why, they claimed that they had no record or my cancelation or that I had ever made a phone call to them and that they had never experienced the "phone problems" I had encountered.
Further more they only refunded one of the charges to my credit card. They Lied to me and Stole for me. They should be put out of buisness. If any one knows of actions that can be taken please let me know.
This report was posted on Ripoff Report on 12/02/2003 05:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ancestrycom/internet/Ancestrycom-Liars-Thieves-On-line-Internet-73811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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