• Report: #72255

Complaint Review: Ancestry.com

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  • Submitted: Tue, November 18, 2003
  • Updated: Tue, November 18, 2003

  • Reported By:Seneca South Carolina
Ancestry.com
ancestry.com Internet U.S.A.

Ancestry.com complete ripoff Internet

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I signed up for one of those "Free 14 Day Trial" memberships and when I tried to cancel had to call their 1-800 number. I was talked into trying it "free" for 30 more days. What a huge mistake. When I tried to cancel on the 28th day not only was I told I would not get a refund but I would be charged 24.95 every month for 12 months.

After much screaming and being transferred I was told they would cancel the 12 month deal but still charge me 49.90 (24.95 for two months)which I still do not understand.

I have sent repeated emails since July of this year with no results.

Elizabeth
Seneca, South Carolina
U.S.A.

This report was posted on Ripoff Report on 11/18/2003 05:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ancestrycom/internet/Ancestrycom-complete-ripoff-Internet-72255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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