- Report: #1043469
Report - Rebuttal - Arbitrate
Complaint Review: Andersen Windows
Andersen WindowsInternet United States of America
Andersen Windows Poor quality control & bad customer service, Internet
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Moreover, it took a very long time to reach a person in customer service. I had to listen to endless loops of Andersen advertising before a person finally answered, and provided no help. She said Andersen does not regard distinct color difference in the wood as a warranty issue. Andersen will do nothing to remedy contrasting colors on the sashes of two new windows. We regard this as both bad quality control and bad customer service.
This report was posted on Ripoff Report on 04/15/2013 02:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Andersen-Windows/internet/Andersen-Windows-Poor-quality-control-bad-customer-service-Internet-1043469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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